Reviews (7,242)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

November 29, 2018

Really intuitive so far.

Wish their help videos were more obvious to find.

(Will update review as time goes on)

followyourtaint
United States
Over 3 years using the app
July 23, 2018

Hands down the best service on the market! Perfect for start ups and can be used not only for start ups! Perfect app and I highly recommend it

Boostyms
Germany
2 months using the app
September 15, 2020

Great service and great prices. Looking forward to scaling my clothing brand with printful! Highly recommended.

labeled_us
United States
2 months using the app
Printful replied September 16, 2020

Thank you for your positive review! We're so happy to hear you are enjoying our services! We look forward to a long-lasting collaboration!

-Lauma

December 8, 2020

The order was charged, and they did not ship after 15 days. After 15 days I contact and they said it was out of stock. Did not have any email, notification about that?

99 Wake Up - (MT VN)
Vietnam
Almost 4 years using the app
Printful replied December 8, 2020

Hey there,

Thank you for sharing your review with us! We're sorry to see your order experienced a fulfillment delay!

I was able to locate the order and I see we had a stock delay from one of our suppliers. For products that are "restocking" we don't send an email notification. Please feel free to take a look at "What do the tags in my order view mean?" FAQ here: https://help.printful.com/hc/en-us/articles/360014068199-what-do-the-tags-in-my-order-view-mean-

I will follow up with you personally with more information and hopefully, we can work something out! :)

-Lauma

February 18, 2019

So far it's been great, the mockup generator has helped very much, I've already started to get sales.

Karoshi United Sportswear
United States
2 months using the app
October 22, 2018

Printful is one of the easiest apps to use and their products are top notch, especially their pillows. I have used their service on multiple different platforms and only ever had one problem that they immediately fixed. (A t-shirt was sewn wrong and they were very quick to replace it.) Customer service is always prompt with answers. If you are new to drop shipping your own designs, this company should be your first choice.

Ivy and Bat
United States
About 2 months using the app
August 30, 2016

Easy to use, does what it has to do! 5 stars

Selflessrebel
United States
2 months using the app
March 16, 2017

Very good. The quality of the items is really good and the shipping is fine.

Zvary
United States
About 2 months using the app
January 12, 2021

Not just extremely slow shipping but slow production as well. Put in a sample order last year that took a month to even start production. Have been using other providers instead. Disappointed because I wanted this to be my one stop supplier and liked the idea of in-house production. Maybe they will get better but I canʻt risk alienating my customers as a new business...

Kanaka Cartel
United States
Almost 4 years using the app
Printful replied January 13, 2021

Hi there!

Thank you for your review! We're sorry to hear that the production + shipping delays created a negative experience with our services for you, but we hope we can improve it moving forward!

I completely understand how frustrating the delivery + productions delays are. It is true that we have seen slight delays caused by Covid-19 on average. These are extraordinary times for all of us, and we are working hard to get all of the orders fulfilled as quickly as possible; and we have been providing information regarding production estimates as well as other related updates on our web-site to make sure our users are aware of production changes and other important updates. We recommend referring to our Covid-19 updates page here https://www.printful.com/covid-19 for the latest information.

We truly appreciate your time and business with us throughout this difficult time, and we want you to have a positive time using our services. The situation is definitely improving now and I hope we can return to our normal fulfillment + shipping timeframes very soon!

I will follow up with you directly to check your order!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!

- Elina

December 21, 2022

Cette plateforme est incroyable, je suis satisfait de pouvoir developper ma marque sans stokcs. Merci infinement

dnfans
Cameroon
About 2 months using the app