Reviews (7,014)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its quality in apparel and accessories, noting the vibrant and durable print quality. The user-friendly interface simplifies product design and order management, while seamless integration with e-commerce platforms like Shopify enhances product syncing and inventory management. Merchants appreciate the efficient customer support, reliable fulfillment, and prompt shipping services. The app also offers robust design tools, including popular mockup generators, and supports scalability with a diverse product catalog, aiding in business growth through effective marketing tools and sales support.
Refine
-
By rating
i use this app to create a t-shirt design and other , it s so greatful and nice , it s easy to use and manupilate
Love it!
Super easy to use and so far it's pretty great! Customer support is awesome - they know their product and how things work with Shopify.
Pretty awesome, make sure you look at the product guidelines as the templates are super helpful
A fine app. I wish it would automatically fufill the order so that shopify wouldn't tell me the order was still unfilled and ask me to print labels.
Shocking customer service. Fulfillment far to long, delivery over a week past the estimate and still Printful not willing to chase where and why its taking so long. Customers are agitated with the timescales. Do not Use!
Thank you for your review!
We're sorry to hear that your experience with us has not been great, but hope we can improve it moving forward.
Unfortunately, the global pandemic has also hit CA and NC, which is where we have two of our fulfillment locations and the government has issued the "Safer from Home" orders, which means that we've had to limit our production at these facilities and distribute incoming orders to our other (MX and EU) facilities, as well as look for backup facility options.
You can see our latest Covid-19 updates and fulfillment estimates here: https://www.printful.com/covid-19
The carriers we work with have also reported seeing delivery delays across the entire industry, as this global pandemic is affecting everyone.
We're doing the best we can to ensure that all of our customer orders still get fulfilled in a timely fashion and that every issue that's presented to us is quickly assessed and met with a solution, keeping the health of our employees, as well as our customer businesses in mind, we'll weather this crisis together!
If you have any questions or concerns, be sure to reach out to us at feedback@printful.com!
- Vita
I have some designs, but every time I try to re-used an old design with a new color, I need to re-create the design completely from scratch and they never are exactly the same.
The customer chat support are of not help either. The chat person "Liva B." excuse was "This is how our system works.."
Hi, thank you for your review, we really appreciate it!
I'm sorry to hear that you have encountered some difficulties with our platform. Currently, when adding a new variant to an existing product, the design would also have to be re-uploaded. This is in case a user would like to use a different design for different product variants, however, of course, the same design, as on the other variants, can be used as well.
I can understand how this process may not be completely comfortable when adding new variants to existing items. I have forwarded your feedback to our team for further consideration on improvements for this feature.
We highly appreciate your feedback and if there's anything else you'd like to share about your time with us, be sure to contact us at feedback@printful.com.
- Zana
Awesome app, great service! Easy to use and high quality! Very satisfied and will be using them for a long time!
Is just the best... with the all over printing and the prices, I have not found one like it.
The program is great. it could use more dress and swimwear patterns. It can use more handbags and guayabera shirts for us to design. Can you add blanket patterns to design?
Thank you for your review, we appreciate hearing from you!
You can use our Mockup Generator to create your designs with the help of our sample designs, clipart, text generator and also colour backgrounds.
We do appreciate your suggestions and feedback on the features we offer, which is why I invite you to add your ideas to our feature requests for a community vote: https://www.printful.com/feature-request!
I hope you also feel free to reach out to us at feedback@printful.com with any feedback, as well as questions or concerns you may have!
- Vita