Reviews (7,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
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I'm still getting used to the app, but so far I like how easy it was to design 2 t shirts and a pillowcase.
It's great as of now, I'm new to Printful, so far so good. It's easy to use, but I had a hard time at first navigating between Printful and Shopify, but after a few hours, a lot of reading and training videos, I got it.
Hi, thank you for your review! We're happy to know you are liking our platform so far! I am sorry to hear that you encountered some trouble with navigating between Printful and Shopify at first. Since these are two separate platforms, there are some actions which can only be done in Printful and some only in Shopify. It might take a moment to get used to using them both and getting familiar with all the features, but I'm glad to hear you feel comfortable using the platforms now.
In case there's anything we can help with, be sure to let us know anytime at support@printful.com!
- Zana
We love this app as it is so easy to navigate and post pictures
Excellent app; easy to set up and to use!
Great website and an easy set up. I was looking to start up something where things could be done for me rather than me working on ot. This website does it all. ⭐️⭐️⭐️⭐️⭐️
Very long delays, no follow-up when asking about status of orders, poor customer service with generic copy paste answers, delivery dates changes constantly, more than 6 weeks to produce an item and shipping can be another 4 weeks, high cost with overcharging on taxes. Really poor experience. There are many better out there.
Hi, thank you for your review, we really appreciate it! I’m sorry to hear that your experience with us has not been entirely positive, but I hope we can make it better moving forward!
I am sorry to hear that your orders are encountering delays as well. As we are still feeling the effects of the situation with Covid-19, our fulfillment timeframes are currently longer for some product categories. We are scaling up our fulfillment equipment as well as hiring more production staff to help us manage the order volume, but production delays are still expected for the time being.
Our customer service team will provide you with the available information we have, however, it isn’t possible for us to provide a more specific deadline for your orders and we generally recommend referring to the estimated fulfillment timeframes to best understand when the order could be fulfilled. We are working on fulfilling all orders as fast as possible, though.
We understand that fast fulfillment and service is important to our users and we are doing our best to fulfill all orders as quickly as we can given the circumstances. The increased order volume and the production delays were unexpected to us, as was the entire situation with Covid-19 for many people and businesses. We hope to see the fulfillment timeframes improve for the most affected product categories soon.
I will follow up with you via email on the situation with your orders as well.
- Zana
app works as well as the printful!
I really love it so far-- would be super awesome to see the shipping + product price in one place, I feel like there's an easier way. I think a problem I ran into was not seeing the total sales tax, shipping + product price. mostly everything is super user friendly. More poster + frame options would be cool too! just two things from my end really :) . Customer service has been super lovely. That is super appreciated! thank you Printful!
What a great addition to my website and the ease of use is fantastic. Super please with all my samples so far as well
products are good and its free so its a win in my book