Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

February 18, 2018

love it very easy to use keep up the good work

Lovemydogs4ever
United States
3 months using the app
November 27, 2018

I have been using printing for the past 4 months... the quality of prints decrease overtime. The designs on shirts are terribly printed it’s always crooked and extremely small on bigger shirt. You would think that the design will be printed bigger for big shirts because we design on medium shirts, but they don’t. Customers constantly want refunds due to prints not being accurate like picture. Don’t let me get started with trying to contact them smh. I always call but NEVER get an answer or call back. Don’t bother with this company. They’re horrible. I’ll be switching back to my regular local tshirt printing companies.

maziexpress
United States
3 months using the app
December 29, 2021

I like the variety of products and the quality of print. Very nice for my brand and excellent experience for my customers!

LWYA Collection
United States
About 2 months using the app
Edited November 25, 2018

I Really think the application is amazing, it's just a great tool for us Entrepreneurs. I like the easy to use feel of it. It Makes opening up an online T-Shirt Shop a breeze. You need to try it for yourself.

Krowd Kontrol Apparel
United States
3 months using the app
March 2, 2018

Fantastic, easy to use. Could do with additional features though. Such as the ability to more easily sync and manage mockup photos. All in all it works well.

Weldwear
United States
3 months using the app
December 25, 2016

Really impressed with the quality of products from The Printful. Their customer service is excellent. When someone is not available for an online chat it takes no more than 1 hour to get a response. If there is a problem, they fix it. Glad I found The Printful for my design fulfillment.

Eva Design 2
United States
3 months using the app
May 5, 2023

Printful has been super easy to use and navigate, and the products look really good. They have everything that I need to start my own custom brand dropshipping store!

PopAlto
United States
3 days using the app
November 22, 2017

The developers never added code to update the shopify product image when you need to rearrange a printfile on an existing products. They aren't going to tell you this on the front end either, so be careful because you may end up having to redo a lot of work like I did. Also the support staff don't understand the app and are useless.

Vape Nation Hq
United States
3 months using the app
December 2, 2020

Overall, poor. I am writing this review as I am switching to a new POD app. The embroidery is good if you follow their guidelines, which I give credit for, but I did not come to this app primarily for embroidery. I had an issue where I ordered a shirt with white text on black fabric, and the text printed grey. Their way of dealing with the problem was to gaslight me that my t-shirt looked fine and that the text was white enough. I even sent them photos of the text next to a white sheet of printer paper. They replied that a reprint would not change how it printed and that it had printed as expected. As who expected? Certainly not me. So basically I cannot trust them to do my designs justice on a Bella+Canvas tee, their most popular option, and as a result am leaving. They could also have a wider variety of products. Very few hoodie options if you care about material.

Karma Costume
United States
2 months using the app
Printful replied December 3, 2020

Hi there! I'm sorry to hear that you feel disappointed with our service.

Note that due to the specifics of DTG printing method, the white print on a black or any other color shirt may not always look 100% solid and it's natural that some of the garment shows through.

We would recommend ordering color swatches, so you can view how the colors would look like in life and decide which color values would suit best for your design. You can download color swatches here: https://help.printful.com/hc/en-us/articles/360014007700-color-matching-disclaimer

In case there's anything you'd like to share about your experience with us or if you have any questions, surely let us know at feedback@printful.com we'd love to hear from you!

- Elina

November 15, 2019

Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super

Crash Beat Recordz
Germany
3 months using the app