Reviews (6,525)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this print-on-demand service for its consistent quality, flexibility, and superior customer service. It integrates smoothly with e-commerce platforms and offers unique features like sleeve prints, private label branding, and white-label packaging. The service handles all logistics, from printing to shipping, ensuring quality control. Its design editor is advanced and offers free mockups. Merchants appreciate the responsive customer support, competitive base pricing, and potential for increased profit margins with a subscription.
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I am new to this and took me just a few hours to feel pretty comfortably. Now after few days I am able to work pretty fast. I like it!
I sold three mugs recently for $51. After Printful deducted their product fee, printing fee, shipping fee, and taxes, my profit was $7. Who is actually making money with them? Combine very high prices with feedback I requested from customers who purchased my Printful fulfilled products recently ... "not up to your usual quality" ... "Print was off-center" ... "took a long time to arrive" ... "arrived broken". That's four too many red flags. Looking at options because I can't sell products that are merely "good enough".
Hi!
Thank you for your detailed feedback. We're sorry to hear that your experience recently hasn't been up to par.
Please note that our product prices include not only the product itself but also our 24/7 customer support, mockup and design generator, as well as free cliparts and designs. And if there are any issues with the order or the product, please don't hesitate to reach out to our teams via support@printful.com and we will do all we can to investigate each order and work on a solution with you.
Shipping delays are a global issue and although we can't affect it, please know that we are doing our best to fulfill and ship out all orders as soon as we can.
If you have more feedback you'd like to share, any questions or concerns, please let us know via feedback@printful.com
Seamless Integration and I am new to this! :) I have easily imported my products to shopify. Editing is also easy. Thank you Printful!
Before your company changed the design set up,I would have given 10 stars ! It was absolutely amazing for my company ! Is it possible to add the bar that adjusts the size of the designs again?t is not really possible to complete the designs anymore ! As,when I try resize them the image hacks and becomes small, then when I try repeat the action it keep doing the same !
The app is user friendly and has an increasing selection. I ordered 3 samples on May 24 and received the T.Shirts on June 20th (19 business days later). The quality of the T.Shirts are good. The print has the screen print feel.
The prints had a strong smell and required to be washed. After the wash there was no smell at all and were perfectly fine. The print on one of the smaller kids size T.Shirts I ordered did not have the complete print, one side had faded or was not printed correctly. Each T.Shirt has a tag with a logo/brand Anvil or American Apparel. Overall the T.Shirts are comfortable and when done correctly do look good.
Most of the reviews here are good, but my experience was bad. They had a cotton tee in their catalog and I ordered 27 of them. I double checked the print flies and everything and trusted them with the order because their service charges were higher than other companies. When the order arrived, I was shocked by the cheap quality shirts they sent us. The shirt wasn't even cotton but a thin polyester-cotton shirt that looked faded. The print was bearly readable and had blemishes, when I contacted them for a return and a refund, they kept on saying my print file was to blame for it (Ignoring the rest of the problems). I sent them 4 emails with pictures of the tees attached and they kept on sending the same response over and over again. They took 3 days to reply to one of the emails only to end up with the same response. I had an awful experience and now I have to live with a huge loss.
Very disappointing to say the least, poor print quality and long lead times. Despite following guidelines to the letter
Thank you for sharing your review! We are very sorry to hear your time using our services hasn't been the best, but we hope to improve it moving forward!
Any errors on our part are always covered by our Returns Policy and we'll offer a reshipment or a refund, you can view it here: https://www.printful.com/policies/returns.
We'd like to learn more about your experience, please reach us at feedback@printful.com and we'll do our best to help!
-Lauma
Easy to use, easy to design t-shirts.
Easy transactions and pleasant experience.
I just wish there were more product selections.
Hi!
Thank you for leaving your positive review.
We are always working on adding more products to our catalog. To see something specific that you desire, please check out our requests and vote or submit your own request on our feature request page (https://www.printful.com/feature-request). Our team always takes a look there before deciding what else to add to our catalog. We sincerely appreciate your patience!
- Renate
Sync is perfect, App helps you with mock ups and fotographs, good products too. Its sad that fullifilmen takes so long (6 Days for 2 Shirts), thats to long for my customers because shipping takes up to 10 days to germany
Thank you for your review, we appreciate hearing from you!
As far as our fulfillment times go, we take about 2-7 business days to create apparel products (t-shirts, etc.) and 2-5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that.
Speed and price depends on product type and destination and more than a half of our orders are shipped within 3 business days or less.
There are also some additional ways to speed up order fulfillment:
1. Checking in with the Availability tab on the products page, to see if we have the specific product in stock. Restocking products from our suppliers takes about 2-3 business days on average;
2. Choosing the Overnight shipping rate. Orders with overnight shipping are set in our priority fulfillment queue.
Feel free to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!
- Vita
I would give it 5, if there were a wider array of products