Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

July 16, 2021

super easy to use, and some very nice products! Connects to my Shopify website with one click and great Customer Service when you need it.

Yum Yum Coffee Company
United States
7 months using the app
October 15, 2017

coolcoolcoolcoolcoolcoolcoolcoolcoolcoolcoolcoolcoolcoolcoolcoolcoolcool

Dogecore
United Kingdom
10 days using the app
September 16, 2020

Love this app, but I would really hope that you guys would step up and add a lot more " cool " products.

Keep Life Epic™
Denmark
9 months using the app
Printful replied September 16, 2020

Thank you for your feedback, as well as the suggestion to add new products!
We are certainly working on that round the clock, but you can also add your specific suggestions to our feature requests here: https://www.printful.com/feature-request for a community vote!

And if you have any additional feedback for us, be sure to reach out at feedback@printful.com! :)

- Vita

December 1, 2017

Do NOT use Printful. I ignored all of the warnings not to, and I've been having unhappy customers one after another because of the delay in shipping as well as low quality of work. I'm closing my business because I'm not proud of the product people are getting. If you're wanting to make a good first impression with your customers DONT use Printful.

Batchit Apparel
United States
8 months using the app
Edited April 25, 2018

Terrible customer service, app layout is unnecessarily confusing at times (you have to dig through it to find the most basic things). They put my order on hold because the file needed to be transparent. They told me to respond to the email they gave me directly to update the order with the correct file. I did that, waited a day later and the order is still on hold. I contact customer service to find out if they received the file I sent and when my order is going to be updated. Instead of finding out information about my order the guy literally told me to watch a video and couldn't give me any helpful information about what was going on. No help AT ALL... lol 3 days later my order is still on hold making my store look bad for my customers. I sense laziness and unprofessionalism all over this place. About to switch to Gooten.

Infinity Express
United States
8 months using the app
July 25, 2017

I think the products are great and the app is easy to use.

Embroidery By F Renee
United States
10 days using the app
April 23, 2016

I love you guys so far you have been a blessing!!!

Phip Clothing
United States
10 days using the app
February 16, 2017

Super easy to use, good quality, nice service. So far, so good.

Mode 60
United States
9 days using the app
January 27, 2020

Support is very helpful, tips on the website are very informative and the platform is great. Well done!

Human Firewall
New Zealand
9 days using the app
Printful replied January 28, 2020

Thank you for your review, we truly appreciate hearing from you.
We're also glad to see that your experience with us has been positive and we look forward to our ongoing collaboration! :)

- Vita

June 27, 2016

High product costs make it very difficult to profit with Printful. Had a terrible experience with their customer service as well.

The Pup Tique
Canada
9 months using the app