Reviews (7,368)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, vibrant colors, and comfortable materials offered, along with user-friendly design tools and seamless Shopify integration. They value the quick 2-5 day shipping times, responsive customer support, and no minimum order requirement, which benefits small businesses. The automated fulfillment process and educational resources like blogs and webinars are also highlighted, alongside a commitment to sustainability and customizable shipping options.

April 15, 2021

Used to be decent quality and quick reliable shipping, now you can't choose where to ship the product from. A customer in the US ordered a t-shirt that was supposed to arrive within a week and for some reason it is shipping from Latvia and is taking a month! I'd rather dropship from China, it won't take that long and will cost much less.

Nation Love
United States
Almost 5 years using the app
Printful replied April 16, 2021

Hi there,

Thank you for your feedback! We're very sorry your experience using our services hasn't been the best!

Our system automatically routes the order to the fulfillment ...

October 17, 2016

I sell hard goods (backcountry skis.) Using Printful was an easy way to provide branded T-shirts and accessories (Coffee Mugs) without inventory risk.

Hagan Ski Mountaineering
United States
Almost 5 years using the app
February 21, 2016

We are just getting started with our business. Printful delivers a great and unprecedented service! Their product quality is just amazing!!

Southwestco
Canada
Almost 5 years using the app
June 23, 2024

I am using Printful in Norway and I love this app for Shopify. Easy and free to use. I have upgraded to Printful Growth. I love that is can show stock on the product site, that it automatically ads shipping (or you can choose free shipping) I love all the colors Printful have.

Little Mama Shop
Norway
Over 2 years using the app
Printful replied June 26, 2024

Thank you for leaving a review! ✨

Edited June 27, 2021

I do like Printful, the apparel quality is really good and the integration with Shopify works extremely well plus they have partners around the world for some of their products, which speeds up shipping. If there was a negative, it would be great if you could save your upload designs in a Printful folder, so if you change the size of the design so you can easily use it again.

Welter's Music Shop
Australia
Almost 5 years using the app
Printful replied September 10, 2019

Thank you for your review, we appreciate hearing from you!
We also appreciate your suggestions and I invite you to add them to our feature requests for a community vote here: ...

December 6, 2022

All of our orders are taking way longer than the estimated processing time, which caused us to have several marks against our Etsy account. Orders are sitting 7-8 days when they estimate 2-5 days to process. Additionally we have lost orders stuck almost 2 weeks in pre-transit and we're just told to wait longer before offering a solution.

Whatever Market
United States
Almost 5 years using the app
Printful replied December 6, 2022

Hello! Thank you for your review. We're sorry to hear that your experience with Printful hasn't been the best so far but we certainly hope that we can improve it moving ...

Edited November 24, 2020

App works great but the company has decreased in quality and customer service over the last 2 years.

Cam's World Customs
United States
Almost 5 years using the app
Printful replied November 25, 2020

Hey! Thank you for sharing your review! We'd like to hear more about your time here at Printful, please feel free to send us a message at feedback@printful.com

-Lauma

Edited September 22, 2020

Great app, great printers. I’ve been using them for over a year now. Great customer service. Fast turnaround. Quality prints on a good product every single time. Best POD provider I’ve worked with so far, and I’ve already been through a few. Product templates still needs some tweaking, there are still some glitches/bugs, but other than that no complaints.

Chiro Revive
United States
Almost 5 years using the app
Printful replied November 26, 2019

Thank you for your review and suggestions, we truly appreciate it!
I also hope that you notify us of any bugs or glitches you encounter with our new product template feature, ...

May 18, 2024

My overall experience has been decent, but there are always so many changes.

That MF
United States
Over 3 years using the app
Printful replied May 22, 2024

Thank you for sharing your thoughts! We're glad to hear that your overall experience has been decent. We understand that frequent changes can be challenging, and we're here ...

September 26, 2016

Hands down, one of the best fulfillment apps on Shopify

The Bronx Brand
United States
Over 4 years using the app