Reviews (7,043)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its high-quality products and ease of use. They appreciate its seamless Shopify integration, efficient customer support, and reliable fulfillment and shipping. The app offers a wide range of customizable products, advanced design tools, and educational resources. Its commitment to sustainability and global presence with multiple fulfillment centers are also noted positively.
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allover print does not provide full mock up picture. everything else is great
The actual product page didn't load the review page for me so I'm writing it here. Thank goodness I ordered a sample of the beanie I wanted to sell on my store (the Otto beanie). Not only did it come late, it came stuffed into a dirty parcel bag with no care or proper packaging, and the embroidery was GHASTLY. I wish I could attach photos here. Uneven, massive ripples in the beanie. I would be ashamed selling that to a customer. Their service also costs a fortune for businesses in Australia. Will never be using them again. Have contacted them for a refund, but upon reading some reviews here, will probably struggle to get my money back.
Hi!
Thank you for leaving a review. We're sorry to hear that your first experience with Printful hasn't been satisfactory.
Please know that we take quality concerns very seriously and we check each situtation individually to better understand what had happened. In this case, it was a fulfillment error and we have responded to your problem report.
You also noted the long delivery time. Shipping time is affected by various factors but we are working with our carriers to ensure fast and safe delivery, so thank you for reporting your concerns.
Regarding costs, please note that our prices reflect our 24/7 support, free clipart, designs, and option to edit the designs with our generator, however, signing up for Printful is free and we don't have any transaction fees.
- Renate
very bad i havent received my i
order
this is the worst company i have ever used! do not use printful to do any of your prints!!!! please save yourself the headache and never use this terrible terrible terrible company!!!!!!
Love you guys! Just wish I loved my web builder as much. I am now moving my shop to shopify... the ease of doing so is only increase my love!
'Printful's inept attempt to provide a POD service, do not trust what they display', 29s screen capture showing the laughable state of their print file offering - https://youtu.be/lF7bDVTcpho
Printful founder Davis must have raised some cash, not enough it seems, and now trying to deliver a platform with a skeleton crew. Printful shows me I have a 2XL tag file uploaded, on opening I see it is actually an XL tag uploaded.
Seriously, how do you push this live when ppl are planning to use it to build a business? From reports via shopify reviews the printing is not better. Support is laughable, copy paste on how to upload a print file.
** Printful are learning on your dollar, AVOID at all cost. **
Thank you for your review, we truly appreciate hearing from you!
We're sorry to see that your experience with us has not been positive, but we do hope to improve it in the future.
I also assure you that we are constantly focused on improving our platform, as well as the products and services we offer, which is why your feedback is so important to us.
We also appreciate your review of our support team and do understand that our replies can come across as scripted, but this is mainly because all of us follow the same practices and policies. If there was any miscommunication between us, we're also happy to review any concerns you may have!
I will follow up with your concerns via email shortly and hope that we can find a solution that works for you! :)
- Vita
I haven't made any sales yet, but everything so far has been really easy to use and syncs between Shopify and TikTok smoothly!
This app does 90% of the work for me, Printful is fantastic! there's no way I could fulfill all these products by myself. Thank you, Printful.
Having continual problems. Printful customer service for incorrect orders is non-existent. Very hard to manage with them. I DO NOT RECOMMEND.
Thank you for your review, we appreciate your feedback!
We' re truly sorry that your experience with us hasn't been great, but definitely hope to improve it moving forward.
We looked over our communication with you and failed to find the concerns you mention, however we did notice that you've not replied to any of our emails, so it is possible that you're not receiving them.
If so, you could check in with your Spam and Promotions folders to make sure our emails haven't ended up there?
You can also reach out to us at feedback@printful.com directly, so we could address your concerns in more detail! :)
- Vita
Not a good choice for a business integration. They do not always update out of stock items, leaving customers guessing why fulfillment is taking so long. There integration with Zakeke is not well thought out. They allow customers to place orders with images much too small and with non-allowable content. They do not inform the store of this, so again it seems as though there is a delay of fulfillment when there is actually no intent to fulfill. Their product is cheap. The shirt sizes run small and the print is not full. Within a few washes it will bleed out.