Printful: Print on Demand

you claim to have beanies and flat caps and such but i never get the option to add them to my store which is really disappointing. as much as i love using your platform. ALSO i dont get a side view on my legging which means now i have to pay extra for photo shoots so people can see my merchandise.

Printful is my new fav. top notch quality and service is top notch too. i love that it is no sweat shop business and the items are made with great care. excellent business partners that take my art to a higher dimension. thank you team Printful.

Misprinted the first order going to a paid customer. Sort these reviews by "Helpful" and you will see I am far from alone here. - That is it. That should be enough of a review for any business owner. If you need more convincing that I'm not just a failed, salty, get rich quick hopeful, keep reading. Flat out refuses to reprint or refund it. It is an error caused by their negligence. The graphic is so stretched there is a 1/2 inch discrepancy between the top width and bottom width. To add: My first business was a graphic design and printing company that I sold over 15 years ago. Despite my knowledge of printing processes, and file preparation I was told my files were to blame for the abysmal print quality. The same files have printed well on several other products from equal suppliers. Customer support uses ZenDesk and will not answer real questions, but only link to articles on how to fix things. The problem is that these articles about color modes and document set up completely contradict themselves. No matter how you set it up, they have an out to claim you are at fault. I'm a serial entrepreneur that has founded several profitable businesses, and consults for large companies on fixing issues like this. Based on my interactions with Printful customer support, and the quality of product received, I can no longer in good faith recommend this company. They do not have the customer in mind, and more importantly they do not have YOUR future customers in-mind. No hard feelings, about 20 other suppliers exist. All of them with less market share which means they will work for your business, and have more bandwidth for supporting your needs. Right now Printful is Blockbuster, sitting on piles of cash and ignoring customer support requests, because they own the most market share and feel they are too big to fail. What they are failing to see is there are about 35 Netflix like companies waiting to take their customers and treat them well. Do yourself a favor and use one of the other great options. I'm in a fortunate situation where these types of errors won't sink me. That said if I was just starting out and trying to keep costs low this very well may have bankrupted me. Also good to note that it will take a long time, and multiple sample prints (That you will have to pay for) to make sure your customers are getting what they paid for. Even after that process there is no guarantee of quality. In-fact their terms of service state they can misplace a print up to 1 entire inch. A shirt with a 1 inch discrepancy would still be sent to your customer, and you as the business owner may lose a customer and never be notified. If that isn't enough to convince you to steer clear, Printful actually tried to upsell me their "Design Services" in response to my complaints that their document set up articles contradict each other. Looking forward to the standard copy and paste response from a rep blaming all of this on me, the customer. Shopify, I can prove all of this. I have the receipts. Please contact me should this company ask to remove my review. Anyway, Shopify fam, happy Friday! I hope you have a great 2021, and your conversion rates stay high. :)

I think this app is absolutely amazing!!!

i like the app! i really would recommend this. i was debating whether to use printful or other rival POD app (i won't mention the name but you know), but in the end i chose printful, because printful have their own in house process, as for other rival POD app, they outsource their stuffs. even though other rival POD app's stuffs are cheaper but i watched bad reviews of their tees on youtube so...

although id'd wish i can edit more products in one go. for example, when i upload a design, i can put the design on tshirt, backpack other products too, instead of just one product.. if it makes sense? but i guess it would slow down the the mockup generator? idk, but hey, a person can wish right?

it would also be more helpful if printful add the option to just crop the design that are outside the print area, as it would help me design the clothes faster! i know printful already gave size guides for the designs but still, i'd love it if i just can crop out the designs that went outside the print area...

this app is fantastic great app. i would highly recommend it to todos

The delivery was quick so far. Love the product.

This may be a great app and service but it is not easy to get started and to get Smartify and Printful working together. The video says it is easy, but it has not worked for me and i have been trying it for hours.

love this app i would share this with my friends and family!! i used this app for everything! thank you printful!

This is way awesome! So easy to sync my Shopify and Printful >:)