Reviews (7,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
Refine
-
By rating
Amazing! Love the app! Easy to use and product are amazing quality!
Printful is amazing, we use it at makeithot.ca !
This is a great print-on-demand app. I've been using it for my art prints for over 6 months now, and they ship quickly and provide tracking. The only issue (or suggestion) that I have, would be to offer a 9x12 print size option. It's a very common art print size, and the jump from an 8x10 to a 12x16 is quite the gap. I've had multiple customers ask me for this size. I've read other reviews suggesting the same thing so hopefully your team can make it happen!
Hi there!
Thank you for your review! We're so glad to hear you've had a positive time with our services, and we definitely look forward to continuing our collaboration!
We are always working on adding more products and techniques as we move along, please submit your product requests to our New Feature page here: https://www.printful.com/feature-request
We truly appreciate your feedback on this and if you have anything else to share with us, feel free to send us an email at feedback@printful.com!
- Elina
Printful is the best print-on-demand provider out there. Their support team is outstanding as well. -One Word Collective x Bragg Design Studio
I used it for all my drop shipping. It will be great if there are a wide range of products instead of narrowing down only to mostly outerwear.
Hey,
Thanks for your review!
We're always working on adding new products to our catalog. We'll be glad to hear your product suggestions - you can check if anyone has had similar ideas and vote for them on our Feature Request page or post your idea there. The more demand we'll see for something, the more likely we'll add it to our catalog. https://www.printful.com/feature-request
- Ruta
The Printful app is very user-friendly, it's easy to create new products and very easy to sync these products with the Shopify store. The customer support team on the other hand is why I'm giving this app a 1 star.
I was excited to us Printful for my dropshipping business. After ordering my first customized product and paying extra for shipping to get it quickly, I realized how unreliable this service is. DHL is claiming that they never got the package from Printful and Printful is claiming that DHL lost the package.
It's been 21 days since the order was shipped and Printful in now asking me if I want to re-order or get a refund. There are other Print on Demand services in the Shopify app store other than Printful worth checking out.
Hi, thank you for your review! We appreciate hearing from you!
We're very sorry to hear that there was an issue with the delivery of your order. Your order was handed off to DHL so that they can deliver the package, however, it appears that the package wasn't scanned at first, so no additional tracking details were available on their tracking page. Although we trust the carriers we work with that they will deliver the packages in a timely and safe manner, unfortunately, on rare occasions, delivery delays can occur due to unpredictable circumstances.
In case you notice that an order hasn't been delivered and it is past the estimated delivery date, you can definitely let us know so we can take a closer look at the situation and help resolve it.
We see our team was able to offer a remedy for the situation. Hopefully, there are no further orders that encounter a delivery delay and you receive them with no issues.
If you have any questions or feedback regarding this order, surely let us know by sending a message to feedback@printful.com.
App was great until I enabled the Pro trial. watch the end date because they will refuse a refund request.
Hi there!
Thank you for your review and for taking the time to share your experience!
Please note that by activating the free trial, you had to confirm that you agree to Subscription Terms of Service and the fact that at the end of the free trial period, you authorize Printful to automatically charge the subscription fee. Furthermore, according to the Subscription Terms of Service (https://www.printful.com/policies/subscription-terms-of-service) Section 4, You may cancel your Paid Subscription at any time; however, there are no refunds for cancellation.
If you have any questions or additional feedback, please reach out to us directly at feedback@printful.com, we would love to hear from you and assist with your concerns!
- Elina
The new mockup generator is great, one of the best I have seen. This review gets three stars for two reasons. There are very few products that can be added with the generator and the model selection is non existent. Instead of using the mockup generator I have resulted to getting better images from the clothing manufactures web site and creating my own mockup images.
Printful hire someone solely for the purpose of adding products to the mockup generator.
Also expand your product offering, there are so many other colors and apparel designs out there, it is disappointing to find a color on the manufactures site and not in your inventory.
Generally satisfied. Don't agree with their review policies in their own website. I tried to leave a bad review for their phone case and they didn't publish it because it didn't make sense considering the "positive review" trend.
Hi, thank you for your review! We really appreciate hearing from you!
Thank you for your feedback on the product review process! We do not filter product reviews based on whether the content is positive or negative, we understand that each person can have a different experience with the received item and that is completely normal.
In case there are quality concerns mentioned in the product review, we would contact you to better understand the issues about the product and assist with resolving the situation. It is important to us that you receive products which are in great shape and quality, and have no defects, as this would not be the expected nor acceptable condition of the product.
In case you have any further questions or concerns, be sure to let us know at feedback@printful.com anytime!
- Zana
We appreciate the feedback!💫