Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

May 7, 2024

It’s good I like it Affect

Shopify store
United States
Printful replied May 9, 2024

We appreciate the review!

Edited May 8, 2024

gefällt mir

Umai-me
Germany
Edited April 13, 2024

Doing this covid-19 there no good and you can't make shirts because they're unavailable so you can't make any money on new ideas

HILLTOP TEE SHIRTS
United States
Over 6 years using the app
Printful replied June 30, 2020

Hi, thank you for your review! We have temporarily disabled some product categories in the product push (existing products are not affected) to help us catch up with the current order volume and to reduce the production times. We understand that this may not be an ideal solution for some of our users, but we expect this to help us return to our normal fulfillment times sooner. We will make sure to re-enable these products in product push as soon as possible, so you can continue creating new items!

If there's anything we can help with or if there's anything you'd like to share about your time with us, be sure to contact us at feedback@printful.com anytime!

- Zana

December 15, 2016

Easy to use but only gave it a four because the bulk editing needs improvement.

Sticktoit
United States
About 6 years using the app
September 25, 2016

needs to be a little faster shipping.

Niatab Apparel
United States
Almost 6 years using the app
September 11, 2014

PROS: Awesome Concept, Awesome App, Awesome Support, Awesome Integration

CONS: Prices are two high to make any real profit so it's a great way to get your brand out there and generate a following and not make any money. Then once you a following stop using them and do everything in house or use a different print company. It's also very hard to setup I had 3 people working on loading 50 designs over the course 2 or 3 months each working 30 hours a week and we finally just got the site going. It works great once you get it setup but there is a lot of prep work you have to do to make it happen.

SUGGESTIONS: I don't know if this possible but if there is anyway you can get the costs down on your products that would be great otherwise your force us to sell T-Shirt for $30 to $35 and lets be honest no one is spending that on t-shirts with all the other t-shirt sites out there selling shirts for $10 to $20 a shirt. The canvas prints we can say is "Art" so we can jack the price up because it's an art print but the bread and butter money comes from t-shirts and posters and if there is no more profit in these things where we can reduce prices. We could never count on this as our main source of business. This is just a nice "extra pocket change" type of businesses. If we could get retail prices down to $19 a shirt with shipping included in that price and get the costs down to $13 with shipping included it would be worth it. The problem is by the time you add shipping your costs are around $20 to $22 depending on sizes so in order to make any money you have to sell them at $30 which is a hard sell. Especially if you want to run promos like free shipping on everything over $75. So I would recommend getting the prices down for re-sellers because your prices are like retail prices not wholesale.

Also.. yeah it would be cool if it was a little easier to setup but we can deal with that at least.. but the prices are a killer..

I would think they are going to shoot themselves in the foot because all your doing is giving us a platform to get our brand out and the first chance our brand takes off we are looking for ways to reduce the cost and the first way to do that is to stop using printful. So I would think they would want to keep our business and the way they do that is lower their prices otherwise I'm just going to use them for a year, get my business going and say good bye to them and do everything either in house or with another company.

VERDICT:
I recommend them still even after my little rant about prices, you can't beat an automated business for $30 a month. Once the designs are done and you recovered your cost there it's pure profit it's just disappointing that there is not more of it because the margins are so slim so we really need to do volume. Which is hard when your selling shirts at $30 a pop. All that said though.. great company.. great people ... quality products.

Let's Buy Local
United States
Over 5 years using the app
February 7, 2014

The app integration is great, much better than all of the other apps I tested before opening my store… The variety of products and the turn around time to delivery were the deciding factors for me… Many successful orders and no problems with the process so far… There were a couple of hiccups with sample shirt prints that I received, but the customer support team addressed my concerns quickly and were helpful in figuring out what went wrong. My only suggestion would be a tighter QA process… Since we aren't able to see our products before they go out for order, you guys have to be our eyes on quality for our customers.

The PopLyfe
United States
About 5 years using the app
July 14, 2017

Pretty good. Wish they'd be a bit more helpful at times but over all a fairly smooth experience. Customer service is good, just had a lot of issues with long lead times and lost shipments (admittedly not entirely their fault).

Emeute
United States
Almost 5 years using the app
Edited June 27, 2021

I do like Printful, the apparel quality is really good and the integration with Shopify works extremely well plus they have partners around the world for some of their products, which speeds up shipping. If there was a negative, it would be great if you could save your upload designs in a Printful folder, so if you change the size of the design so you can easily use it again.

Welter's Music Shop
Australia
Almost 5 years using the app
Printful replied September 10, 2019

Thank you for your review, we appreciate hearing from you!
We also appreciate your suggestions and I invite you to add them to our feature requests for a community vote here: https://www.printful.com/feature-request

You can also reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns! :)

- Vita

May 1, 2022

I had a very important question about their socks and all there is a a FAQ's. That's it. In the chat button it simply says ask a question but it just gives you a list of Q and A based on questions they think will be asked. Please list measurements for all your socks. As you know or maybe you don't know but there is an extreme lack of sizing in the entire industry on socks that fit men bigger than a size 10. I have tired them all from all POD companies and none fit my size elven foot without strain and pulling really hard or extra stretching in 5 different angle just to jimmy it onto my foot. I will be reasonable i give 4 stars until i can confirm how big the black foot sublimation socks are.

Hubbart’s Deal Hub
United States
Over 4 years using the app
Printful replied May 1, 2022

Hi there!

Thank you for leaving a review.
Please note that all of our products have size chart available in the product catalog. When you go to see the black foot sublimated socks in our Printful catalog (https://www.printful.com/custom/socks/personalized/black-foot-sublimated-socks), next to the sizing options you see a 'Size guide' feature. When you click on it, a pop-up shows you the exact measurements for this product for the US and EU market for both men and women -size XL is 12 - 14.5 for US men.

You can also ask such questions in our live chat, the FAQs shown are based on the average data of questions we get asked but you can type in your question and a person will reply. We are also available through email communication - support@printful.com

- Renate