Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

March 21, 2024

This may not be exactly about the app, per se. I used to use edit on printful a lot to make changes to my designs. Now it seems that the only thing I can do is look at orders.

Pawsitivity Pet Products
United States
About 1 year using the app
Printful replied March 24, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned edit feature. Please send us an email at feedback@printful.com and we'll investigate right away.

April 3, 2024

Do not like it preferred the way it was before the new updates very difficult to get to for templates.

JABHard
United States
Over 4 years using the app
Printful replied April 4, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

April 4, 2024

In your shipping price, I get too many times where it doesn't stop loading, I have to sign out just to get it to stop. then when I add a product it can take 30 + min for it to load why? I know It's not my computer It's brand new as of right now. It has to be your end. I don't want to have to go somewhere else, But can't keep paying you guys 25$ per month for this to cost me time.

Whitetiget etc P.O.D. CO./A.O.P. Clothing & Accessories
United States
3 months using the app
Printful replied April 5, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

April 9, 2024

Although the printing quality is great, the prices with Printful are too high. When compared to other print-on-demand companies that offer the exact same thing, it's at least twice the price.

Pioneer Kitty Market
Canada
Over 2 years using the app
Printful replied April 11, 2024

Thank you for submitting your review! We do our best to offer fair and accessible pricing for everyone. We trust that, along with the services and the quality products we provide, it’s an overall good investment. The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, and some other nice touches. We are always working on lowering our product prices, where possible, while still retaining their quality, of course.

March 22, 2024

Your old userface much more user friendly. The new one sucks.

The Pew Pew Jew
United States
Over 5 years using the app
Printful replied March 24, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned issue. Please send us an email at feedback@printful.com and we'll look into it.

April 16, 2024

I have followed the instruct to connect to shopify but it is not connecting.

GOSPEL T-SHIRTS APPAREL...
United States
11 months using the app
Printful replied April 18, 2024

Thank you for the review! We're sorry to hear that you're having trouble connecting to Shopify despite following the instructions. To better assist you, could you please reach out to us via email feedback@printful.com and provide more details about the issue you're facing? Our team is here to help troubleshoot and ensure a smooth connection process for you!

April 14, 2024

The last update sucks a lot.

One Kind Soul
United States
10 months using the app
Printful replied April 18, 2024

Thank you for your feedback! We're sorry to hear that you're not satisfied with the latest update. Please reach out to us via email feedback@printful.com so we can address any specific issues you're facing!

March 21, 2024

me gusta que tengo la opción de diseñar sobre el patron en blanco, no me gusta que no tiene variedad de colores para europa.

SantaellaFashion
Spain
4 months using the app
Printful replied March 24, 2024

¡Realmente apreciamos los comentarios! Sin duda, nos encantaría saber más sobre las opciones de color que mencionó. Envíenos un correo electrónico a feedback@printful.com y estaremos encantados de echarle un vistazo.

We truly appreciate the feedback! We would certainly be happy to hear more about the color options you mentioned. Please send us an email at feedback@printful.com and we would be happy to take a look into it.

March 28, 2024

Un bug toujours pas résolu depuis plus d'un mois signalé, l'équipe technique a dit qu'elle s'en chargeait. Des modèles n'apparaissent pas sur plusieurs modèles de tee shirts. Les tee shirts apparaissent vierge de tout motif dans la prévisualisation. En dehors de ce bug, et du non agissement du service technique, fonctionne plutôt bien. Je pourrai en dire plus quand j'aurai commencer les ventes, ce que je n'ai pas encore lancé tant que le bug n'est pas résolu...

Boutique Généalogie
France
24 days using the app
Printful replied April 3, 2024

Bonjour, merci pour votre avis et d'avoir porté ce problème à notre attention ! Nous sommes désolés pour les désagréments que vous avez rencontrés avec cette erreur. Notre équipe informatique travaille activement à la résolution de ces problèmes, mais parfois, certains problèmes techniques peuvent prendre un peu plus de temps à être résolus en profondeur.

Nous apprécions votre patience et votre compréhension dans cette affaire. Si vous avez d'autres préoccupations ou questions, n'hésitez pas à nous contacter par e-mail à feedback@printful.com. Notre équipe se fera un plaisir de vous aider!

Edited May 2, 2024

すでに何度も画像、その他情報をアップロードしたがすべて未保存に終始している。なぜ未保存に終わるのか?を知りたい

Yamaimages
United States
20 days using the app
Printful replied April 18, 2024

Thank you for sharing your feedback with us! To better understand the specific issues you're encountering and to explore potential solutions, could you please reach out to our feedback team via email at feedback@printful.com? Providing us with more details about your requirements and any challenges you're facing will help us address them effectively. We appreciate your input and look forward to assisting you further!