Reviews (7,326)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the quality of products like t-shirts and mugs, noting vibrant prints and durable materials. They appreciate the user-friendly design tools and efficient fulfillment process, with orders typically shipped within 2-5 days. Responsive customer support is also commended for effective problem resolution. Additionally, the integration with e-commerce systems and availability of sustainable products align with eco-conscious values, supporting business growth and inventory management.

June 11, 2024

There is not as much racial diversity in the mock-ups. The inventory of customizable items is lacking and overpriced.

F.L.Y - First Love Yourself Fashions
United States
Over 5 years using the app
Printful replied June 15, 2024

Thank you for sharing your feedback! Your input is certainly valuable to us as we continuously strive to enhance our services. If there’s anything you think we could improve, or you might have any questions, you can always feel free to reach out to us via email at feedback@printful.com.

May 27, 2024

Right now I'm caught in a horrible loop between the two. The printful account I originally created seems to have disappeared, and I can't get the two to sink up properly. It's a nightmare.

My Store
United States
16 days using the app
Printful replied May 30, 2024

Thank you for your feedback! We're sorry to hear about the difficulties you're experiencing with syncing your accounts. This is not the experience we want for our customers, and we're here to help you resolve this issue. Please reach out to feedback@printful.com. We'll be happy to look into this and assist you further!

July 1, 2024

I’m on iPhone and iPad
Seems it has limited functionality and features and tools

Rob Taylor’s Books And Merch
Canada
3 days using the app
Printful replied July 7, 2024

Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

April 16, 2024

I have followed the instruct to connect to shopify but it is not connecting.

GOSPEL T-SHIRTS APPAREL...
United States
About 1 year using the app
Printful replied April 18, 2024

Thank you for the review! We're sorry to hear that you're having trouble connecting to Shopify despite following the instructions. To better assist you, could you please reach out to us via email feedback@printful.com and provide more details about the issue you're facing? Our team is here to help troubleshoot and ensure a smooth connection process for you!

March 21, 2024

me gusta que tengo la opción de diseñar sobre el patron en blanco, no me gusta que no tiene variedad de colores para europa.

SantaellaFashion
Spain
4 months using the app
Printful replied March 24, 2024

¡Realmente apreciamos los comentarios! Sin duda, nos encantaría saber más sobre las opciones de color que mencionó. Envíenos un correo electrónico a feedback@printful.com y estaremos encantados de echarle un vistazo.

We truly appreciate the feedback! We would certainly be happy to hear more about the color options you mentioned. Please send us an email at feedback@printful.com and we would be happy to take a look into it.

May 24, 2024

this shit isnt fucking working

Easy Afterlife
United States
Almost 2 years using the app
Printful replied May 28, 2024

Thank you for leaving a review! We'd certainly be happy to check further on the problem you mentioned. Please send us an email at feedback@printful.com and we'll investigate right away.

June 4, 2024

Too many errors between Shopify and printful

Michael Volpicelli Art
United States
19 days using the app
Printful replied June 6, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned errors. Please send us an email at feedback@printful.com and we'll look into it right away.

May 17, 2018

Good app. Terrible customer service. If you need help, get someone besides Jerimiah H. He told me to give him an order number so he could investigate the issue, I provided it and he turned around immediately and said contact Shopify. The issue I had was with their emails and they did the best they could to mark the ticket solved and literally said "We are sorry we could not fulfill your needs...We wish you the best of luck". Customer service is all that matters these days, there are a ton of other options that offer the same thing Printful does, so I will be looking into those immediately to find one with customer support agents who actually try to solve your issues.

Smokea
United States
Over 7 years using the app
Edited May 2, 2024

すでに何度も画像、その他情報をアップロードしたがすべて未保存に終始している。なぜ未保存に終わるのか?を知りたい

Yamaimages
United States
3 months using the app
Printful replied April 18, 2024

Thank you for sharing your feedback with us! To better understand the specific issues you're encountering and to explore potential solutions, could you please reach out to our feedback team via email at feedback@printful.com? Providing us with more details about your requirements and any challenges you're facing will help us address them effectively. We appreciate your input and look forward to assisting you further!

August 2, 2022

A Live customer support option NEEDS to be available. It’s pretty frustrating having to deal with chat or email.

The Unleashed Collection
United States
About 6 years using the app
Printful replied August 2, 2022

Hello!

Thank you for your review. At the moment, we don't offer phone support, but if you have any questions or concerns, you can reach out to our support via email or our live chat option and we will be happy to help you as soon as possible.