Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

June 2, 2018

they sync the products of your shopify store that nothing have to do with printful
The way they manage the payments is so mess up
They dont have international tracking
The app should be more friendly and they have to make their process less complicated

Colmenita
Mexico
About 18 hours using the app
January 6, 2016

The new mockup generator is great, one of the best I have seen. This review gets three stars for two reasons. There are very few products that can be added with the generator and the model selection is non existent. Instead of using the mockup generator I have resulted to getting better images from the clothing manufactures web site and creating my own mockup images.

Printful hire someone solely for the purpose of adding products to the mockup generator.

Also expand your product offering, there are so many other colors and apparel designs out there, it is disappointing to find a color on the manufactures site and not in your inventory.

Bat Fastards
United States
May 11, 2020

Generally satisfied. Don't agree with their review policies in their own website. I tried to leave a bad review for their phone case and they didn't publish it because it didn't make sense considering the "positive review" trend.

325percent
Canada
Printful replied May 13, 2020

Hi, thank you for your review! We really appreciate hearing from you!
Thank you for your feedback on the product review process! We do not filter product reviews based on whether the content is positive or negative, we understand that each person can have a different experience with the received item and that is completely normal.
In case there are quality concerns mentioned in the product review, we would contact you to better understand the issues about the product and assist with resolving the situation. It is important to us that you receive products which are in great shape and quality, and have no defects, as this would not be the expected nor acceptable condition of the product.

In case you have any further questions or concerns, be sure to let us know at feedback@printful.com anytime!

- Zana

April 29, 2024

Earthroots
Austria
About 5 years using the app
Printful replied May 1, 2024

We appreciate your feedback and are sorry to hear that your experience wasn't perfect. If there's anything specific we can do to improve, please feel free to reach out to us directly via email feedback@printful.com!

April 20, 2024

Good Loc Day
United States
Almost 4 years using the app
Printful replied April 25, 2024

Thank you for your review! If you have any more comments or suggestions, please don't hesitate to reach out to us at feedback@printful.com. We appreciate your input!

April 18, 2024

FORUSKINGS
United States
Over 1 year using the app
Printful replied April 25, 2024

Thank you for your feedback! If you have any more comments or suggestions, please don't hesitate to reach out to us at feedback@printful.com. We appreciate your input!

April 28, 2024

Rushwise Apparel
Canada
10 months using the app
Printful replied May 1, 2024

Thank you for your review! If you have any additional comments or concerns you'd like to share with us, please reach out to us via email feedback@printful.com. We'll be happy to help!

May 1, 2024

www.sontstudio.com
Germany
About 2 months using the app
Printful replied May 5, 2024

Thank you for your review! 😊 If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at feedback@printful.com. Your input is valuable to us as we continuously strive to enhance our services.

April 22, 2024

My Store
United States
About 1 month using the app
Printful replied April 25, 2024

Thank you for your review! If you have any additional comments or questions, please feel free to reach out to us at feedback@printful.com. We're here to help!

April 26, 2024

MamabyTiffany
United States
About 1 month using the app
Printful replied April 28, 2024

We appreciate your feedback! In case you might have any additional feedback or questions, feel free to send us an e-mail at feedback@printful.com and we'll be happy to take a look.