Reviews (7,106)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

February 27, 2020

Printify is easy to use and navigate through. Fulfillment is quick to process as long as it meets the right size of design requirements. They also give you the chance to fix any issues and fulfill order together. The only issue I have, sometimes it takes days to get a response from customer service. But other than that, they provide good customer service.

RED BUTTON LABEL.Co
Australia
About 1 year using the app
Printify replied February 28, 2020

Thank you very much for your review. Your feedback matters to us. We are happy to hear that you like our services overall, and in what concerns customer service, they have been very busy lately, thus, the response times were longer than usual. Nevertheless, we are already working on it and hope to get back to the standard response times in the upcoming weeks.

February 1, 2022

My experience with Printify can be summed up in one word: demoralizing. Initially, I was excited to work with Printify after seeing a lot of positive sentiment online. However, the first order I received was faulty with the design printed too high and uncentered. When I reached out to Printify's support team, they confirmed it was an error on the print providers end saying in their exact words "You have followed the guidelines for placing the design correctly. Placement is at the center, and the art file is inside the safe area (dotted lines)" and that "the order was faulty". They offered a free replacement. Unfortunately, my core issue was that I now had mistrust in the orders being fulfilled properly. Like any decent merchant, I can't launch my store until I can have full confidence that my customers will receive a high quality product. Since the first order was faulty, I needed tangible evidence that it was a one-off case and the subsequent orders would be fulfilled correctly. I asked for expedited shipping since the alternative was waiting another 10 - 30 days to receive a new sample (delaying my launch and revenue stream during that time) but they were adamant on me paying extra for expedited shipping. All for a product that should have been fulfilled correctly in the first place. I feel left in the dark with little confidence that the products will be designed properly. Best case scenario, I'd have to settle for a delayed launch thanks to a Printify error that they admitted to. By the way, this was with "one of their most popular print providers" — their words, not mine. In the meantime, I'm exploring working with Printiful since their shipping across North America is quicker and not print provider dependent. It requires a whole rehaul of my website which is the demoralizing part but I think it'll be worth the effort.

Dying of Boardom
Canada
Almost 2 years using the app
Printify replied February 2, 2022

We are truly sorry to hear about your experience! In all cases where an order is fulfilled faulty by our print providers, we offer a free of charge replacement of the same order or a full refund. Usually, if the order had standard shipping, the replacement would have the same shipping method. However, it is possible to upgrade the shipping method depending on the situation and if the print provider offers such an option. One of our managers will be reaching out to you shortly regarding the mentioned issues. Hopefully, we'll be able to remedy the situation!

November 10, 2017

awesome
super easy
and save me money too, oh man this is super sick.

Urban Stoner
United States
26 days using the app
February 4, 2023

Based on the user experience and product availability, Printify seems like a great alternative to Printful, if you're into that sort of thing.

The Edge City Mercantile Exchange
United States
About 1 year using the app
Printify replied February 8, 2023

Thank you for your great review! We're glad to hear that you find Printify to be a great alternative and appreciate your positive assessment of our platform. We strive to provide the best user experience and product offerings for our customers. Thank you for choosing Printify and we hope to continue serving you in the future. Wishing you all the best!

December 1, 2017

Very simple to use. Great choice of items.

Beastievegan
France
25 days using the app
March 27, 2023

I was leery at first because I am new to this print on demand and Shopify. But I have been practicing with it and learning day by day. I made my first sale and the process was super easy. Just a few clicks and the item went straight into production. I can't wait for my customer to receive their products!

Once you get the hang of it, it is pretty easy to use!

Couyonco
United States
25 days using the app
Printify replied March 29, 2023

Thank you for your positive review! We are thrilled to hear that you found our platform easy to use, even as a newcomer to print on demand and Shopify. We take pride in offering a user-friendly experience for all of our customers and we're glad that it has helped you successfully make your first sale. Wishing you all the best!

October 26, 2017

This is a great app. Very user-friendly.

Enchanted Marketplace
United States
25 days using the app
March 21, 2024

Very good

My Store
United Kingdom
2 minutes using the app
Printify replied March 26, 2024

We appreciate your review, thank you! 💙

July 25, 2019

MUCH MORE AFFORDABLE THAN PRINTFUL, AND QUALITY IS BETTER THAN CUSTOMCAT!! HIGHLY RECOMMENDED. The only drawback is that if you don't have a graphic designer to help you out (I don't), lots of designs will have poor resolution or dpi, so you'll have to keep scaling down an image, until it becomes tiny which doesn't work. Some help in that would be appreciated.

OM Town
Canada
About 1 year using the app
Printify replied July 26, 2019

Thank you very much for your review. We truly appreciate your feedback. We are glad to hear that you like our products and hope to have a long-term collaboration with you in the future. We noted down your commend about the designs and will work on finding a solution with the team. Cheers!

May 7, 2021

Horrific fulfilment! Yikes, avoid! I only gave an additional star because of the variety of items. If your customer places an order, you might find after a couple of weeks that the item has been discountinued! and then it's a mess to try and refund the money to the customer because the item is "on hold" or has been sent to print... really frustrating. I will uninstall this app shortly.

badhombrecannabis
United States
About 2 years using the app
Printify replied May 8, 2021

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!