Reviews (7,106)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

March 15, 2023

Printify is an excellent platform for creating custom merchandise with ease. Their user-friendly interface makes it easy for anyone, regardless of their technical ability, to design and sell their own products. Their customer service team is also incredibly helpful, responding quickly to any questions or concerns.

What I appreciate most about Printify is the sheer amount of products available to customize. From t-shirts to tote bags to phone cases, there are so many options to choose from. The quality of the products is also impressive, with durable materials and vibrant colors.

Printify's integration with multiple e-commerce platforms, including Shopify and Etsy, makes it easy to sell products and manage orders. And with their fast shipping options, customers receive their products in a timely manner.

Overall, I highly recommend Printify for anyone looking to create and sell custom merchandise. Their platform is easy to use, their products are high quality, and their customer service is top-notch.

De Wearable Co.
Pakistan
27 days using the app
April 28, 2022

My first ecommerce experience and it has been generally positive. The good:
1. The system works - creating products, publishing to shopify, etc.
2. Customer service response is crazy fast and honestly I usually get the responses I want
3. I am a new, little guy but I have gotten some personal attention telling me they are focused on the long-term relationship Stuff To Work On:
1. I need 4XL and 5XL, but I think my only current way to reasonably do it is to add new separate products in those sizes with a different printer. Possible, but clunky.
2. More financial visibility - CSV export of order details and running daily/ monthly totals on COG, sales tax collected, etc.

HistoreeTees
United States
Over 1 year using the app
Printify replied April 29, 2022

Thank you for the detailed feedback! We're happy to see that you've chosen us as your POD partner and that we're able to meet your expectations when it comes to our service and Merchant support.

At the moment, we have options for 4XL and 5XL sizes, but not every Print Provider has these, like you mentioned. Our team is working to expand the available sizes for our products, and hopefully more providers will have these size options in the near future.

As for the reports - these are some great suggestions, we'll pass them on to our team for possible future implementation. :)

September 16, 2022

I have a single shirt that a customer ordered a month ago that is still listed as "in production." It was supposed to ship 3.5 weeks ago. I've reached out to Printify every week since it has been late, and they have assured me that it is a high priority and they will keep me updated (which they never do). Printify has cost me money (I've refunded the customer), WAY too much time, a marketing opportunity from a branded product sale, and unfortunately, a customer. As a small startup, every customer is important. They don't seem to care much, and there is no accountability from their team, and here I am still waiting...

Sensebles
United States
Almost 2 years using the app
Printify replied September 19, 2022

Thank you for your review!
We are very sorry to hear about your situation. We will look into this and get in touch with you as soon s possible.

November 6, 2015

I am excited about using this app I believe this will open a new opportunity for me

Sexyheksie
South Africa
27 days using the app
June 15, 2019

this App is really helpfull, thanks to the developer and printify team, keep creating more tool.....

EJE Fashion Boutique Shop
Philippines
27 days using the app
Printify replied June 26, 2019

Thank you for your kind words! We are constantly working on adding new features and making new improvements.

May 24, 2018

easy to use. Haven't placed a sample order yet but so far so good.

Grace And Purpose
United States
27 days using the app
September 14, 2020

In regards to Printify themselves, they seem to do a good job. The problem is that they are basically a broker and have no involvement with the production process. Almost every shirt that me or my customers have gotten through them has had problems and complaints.
I cant complain about long ship times during the pandemic, I get it. I can complain that some of their print providers create very low quality merch. Most of the orders that have come through my website traffic have had a complaint regarding the print quality. Most of my samples are noticeably off center, not aligned with the mockup, or missing part of the graphic from the print. I think Printify should be more involved in ensuring that they are brokering a better quality product.
Printify themselves are good at responding quickly and facilitating reprints and refunds, but who wants that? I think we would all rather have happy customers and a good reputation.
The mockup generator is good. The website is easy. Contacting them is easy too. Prices are varied and fair, (if the products were good quality).
At the end of the day, you can have all the other parts in the right place, but if the product is no good, then what are we doing here? If you guys could ensure good quality control I would be willing to give 5 stars. Sorry guys, but for this I must uninstall the app and look toward a different provider.

Position
United States
Almost 2 years using the app
Printify replied September 15, 2020

We appreciate you sharing your feedback with us. We are constantly looking for ways to improve, this is why your feedback is truly valuable to us. We would like to know more details about which print provider you are using and what kind of issues exactly your customers have experienced. This is why, one of our managers will be in touch with you within the next 24 hours to see how we can make it right.

October 7, 2020

I have mixed feelings regarding this app as of now. I think one of the main keys is learning how to use them. Recently customer service hasn't been responsive and that's never good. I've reached out 4 times regarding a product from T shirt and Sons and still haven't received an answer. Please pay attention to Shipping cost as it will burn your profits if you're not aware. It can be very misleading when its not included in the ""profit section". Printify has been good about reprints but in my opinion there has been too many for my liking. I like the merchandise you can design as they have many options. Make sure if you're in the US, you don't use a print provider outside of the US unless its for a jacket or shoes. Anything else you should find local. This will help you with shipping and delivery. To be determined as of right now. I've been doing a lot of samples to see how the process goes on my end before I roll it out to the customer.

FaithFamilyBusiness
United States
About 2 years using the app
Printify replied October 8, 2020

Thank you for the feedback! Sorry to hear about your experience - one of our managers will contact you within 24 hours to solve this matter as smoothly as possible!

November 8, 2017

perfect app has never been so easy to use an online tool

Efl Design
Brazil
26 days using the app
March 29, 2020

Super easy to use. That said, most are easy to use, but they easily had the most robust products & best prices.

Will use in future projects!!

Work Play Golf
United States
26 days using the app
Printify replied March 30, 2020

We are very happy that you find our app easy to use and we are looking forward to providing our services for your future projects and to make lots of sales. We truly hope to have a long-term collaboration with you further on.