Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

May 5, 2018

I'm just getting started but I like the fact that it is not linked to just one supplier

Hello South Korea
United Kingdom
Over 1 year using the app
June 25, 2017

Easy to use, lots of options, quality materials.

Littlebirddesigns
United States
27 days using the app
December 24, 2017

This app is absolutely great so far with the service and the overall capability!

East End Hoodies
Canada
27 days using the app
July 12, 2017

Easy to use app. Customer service is fantastic and a great range of products to choose from

Selena Singh Art
New Zealand
27 days using the app
May 1, 2020

The app is good, it’s no better or worse than the others. Where it’s let down is the little things. The range is exactly the same as everywhere (so no need for me to switch from Printful fully) And also there’s no option for company branding labels/packaging etc. That’s a big one for me.

Delight Klothing
United Kingdom
About 2 years using the app
Printify replied May 5, 2020

Thank you for your feedback, we truly appreciate it. Currently, we do not offer custom labelling/packaging options, but we are working on it and hopefully will add it in the upcoming months.

April 13, 2021

ENG + ITA
ENG: app absolutely unusable. I state that I use various POD platforms. I use shopify to sell products created through printify. Problem # 1: Once the product has been sent, the link with the tracking code sent to my customer is not working. so I have to manually search for the tracking code and communicate it to the customer.
Problem # 2: I have some products synced between printify and shopify. If one of these products is no longer available as a printify supplier, I am not notified. To remedy the problem, I have to manually synchronize an alternative product, thus losing the reviews on the product page that is no longer available. Severe loss and lack.
If you want to use a POD service I recommend Printful. ITA: Premetto che utilizzo diversi sistemi di POD e ho più volte cercato una soluzione riguardo i vari problemi che solo Printify mi ha presentato. PROBLEMA N1: Una volta che il prodotto viene inviato al mio cliente, il tracking generato non è funzionante. devo quindi andare alla ricerca del tracking code manualmente e comunicarlo ogni volta, per ogni singolo ordine al mio cliente.
PROBLEMA N2: Se uno dei prodotti in sync tra Printfy e Shopify non è più disponible presso i fornitori di printify, non vengo notificato. Scoprendo solo dopo l'ordine da parte del mio cliente del problema. Per ovviare al problema posso creare una variante al prodotto creando di fatto una nuova pagina prodotto. In questo modo vado a perdere tutte le recensioni dei clienti legata alla vecchia pagina prodotto.
Insomma, se volete usare un servizio di POD vi consiglio Printful

Tutto Molto Italiano
Italy
Almost 2 years using the app
Printify replied April 14, 2021

We're sorry to hear about your experience.
The issue with the tracking link has been fixed - we apologize for the inconvenience this has caused to you and your customers!

Out-of-stock (OOS) issues are currently managed via notifications in our app, read more on this here: https://help.printify.com/en/articles/4685278-out-of-stock-variant-notifications-in-my-store

Upon seeing the notification, we recommend removing the affected variants and republishing the product, or use the "Replace" feature to replace the print provider, if the same product is available from more print providers. This won't affect the existing listing in your store and any of its SEO.

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

January 8, 2020

Customer service is a joke!
I have been emailing merchant support and leaving message on the platform for the last 24hr and no is even attempting to get back to me regarding issues with orders.
Amongst other issues over December, this particular Customer received a t-shirt with something else on it instead of 2 Hoodies with my designs! They ordered on December 6th! Its now the 8th January! Its been 24hrs with not 1 reply to my messages. the customer has written two 1 Star reviews on my ETSY telling people not to buy from my shop that i am conning people! My Etsy Order Dissatisfaction Rate is below 4% because of this and my account at jeopardy. Really unhappy with the service.

FAF Challenge
United Kingdom
Almost 2 years using the app
Printify replied January 9, 2020

We are very sorry for the inconvenience created. One of our managers will be in touch with you within the next 24 hours to make it up to you.

March 23, 2018

So good so far! Just added the app and products to my store.

Mom Coffee And Baby
United States
27 days using the app
December 2, 2015

I've been waiting for my samples to arrive to write my review. Got the mugs in seven days— at this point they've been through the dishwasher a number of times and the color seems to be holding. I've had other dyesub mugs develop a soapy taste right before having the color wash off, and that is not happening here, so I feel very confident carrying these mugs in my shop.

The t-shirt left their facility first and arrived last, but I think that was the fault of the US Post Office and not Printify. All told, it took about ten days. The print looks and feels great. I haven't put it through the wash yet, but with proper handling I have no doubt it will hold up at least as well as any other DTG shirt.

I really, really appreciate the fact that all of the blanks are American-made.

I've had a few orders in the last two weeks, and they all moved to production within an hour or two.

I'm so impressed so far, Printify. Good job and keep it up!

Sharptooth Snail
United States
27 days using the app
Edited March 26, 2019

I recently added the Printify App and am happy with it so far. The interface is easy to use and they have a wide variety of products. I appreciate being able to select vendors that are closest to my location to reduce shipping times.

Asskicker Activewear
Canada
27 days using the app