Reviews (6,845)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to design and sell custom products. They praise the high-quality product range and reliable, fast order fulfillment process. The responsive customer support and transparent pricing and shipping information are also highlighted as key benefits. Additionally, extensive customization options and a global network of printing partners are noted for enhancing customer satisfaction and facilitating international sales.
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just started using it, but so far easy to use and quick set up. im interested to see how quick the fulfillment process is, because thats going to be a make or break.
Pretty good far, I like the wide variety of items they have available. Lets' see how the quality is and shipping speed of my samples.
Thank you very much for your review . Your feedback matters to us. We are constantly adding new items to our catalog and we hope you will enjoy more the diversity of our products. We are looking forward and hope to have a long-term collaboration with you further on.
I've ordered samples and got scammed by the delivery service. It arrived at the parcel which is located 2 hours drive from me. They never delivered the package but they lied about that they've tried to send it (I was home the entire day they said they delivered it). I'm not going to drive 2 hours because the delivery company doesn't do its job!!! Printify support is super slow in replying to my issue didn't even help me at all. NO REFUNDS! They didn't even try to contact the delivery to help and just tell me to drive there and get it. PS: The delivery service they use is not reachable through phone (very sketchy!)
Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.
Has a few hiccups now and then. Like all of our products and photos disappeared for 24hrs. They resolved the problem the next day. Overall, good quality. We have not had any orders yet. So I cannot
if i could give this company negative stars i would. Absolute worst POD provider. No support whatsoever, no protection for buyers, monthy fee is a sham as we were suppose to receive discounted shipping rates however they increased 20% , 10 items still in transit after 6 weeks, 2 still in transit 60 days after being sent.. DO NOT USE THIS COMPANY UPDATE: i believe you do charge for your services by way of premium subscription..... Nevertheless I look forward to hearing from someone
Thank you for feedback! We do not charge anything for our services, nevertheless to solve this situation, our support manager will contact you within 24 hours.
Excellent app and great manufacturers. I only wish they had the technology part of me being able to implement on my store a widget for my customers to design themselve their Tshirt or any product. Apart from that, it s great!
I stared creating my products and I need to say that is really easy to do. I like it so far. Thank You!
I used this app to print and fulfill the shirts and sweatshirts in my store. About 70% of the time, the vendors and Printify deliver as expected. The other 30% has very negatively impacted my brand. My customers have received the wrong shirts, shirts that are not even available in my store, poor printing where the print areas are stuck together, and extreme delays that are not related to COVID - we're talking 15-19 business days when the printify platform says 3-5 business days. I had a product quality issue where I sold 35 pairs of leggings, and 65% of the customers asked to return them because of fit. The Merchant contact suggested to me on multiple occasions that it was the body shape of my customers that was the issue, not the construction of the pants. It turns out there was a defect in the material... but I had to speak to the actual manufacturer on my own, separate from Printify, to figure that out and find a true resolution. Ultimately, it is challenging to change my fulfillment model now that it is integrated into my store, so I am still a customer. I hope another organization with a similar network makeup but better service and a US base shows up. I will gladly move my business away from this platform. I would NOT recommend it.
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!
STAY AWAY from
Printify unless you want to waste your time and screw over your customers.
Ordered SAMPLES from Printify. First order came 12 days late and smelled horribly of fumes. I was concerned about the delay, but figured to give them a second try.
Ordered a SECOND batch of samples, this time from two suppliers (the same as before an a new one). Suppliers A product arrived in time, but I wanted to throw up upon opening the bag the fumes were so bad. Washed the shirt inside out, and the design pealed right off. Told Prinity, replaces arrived about a week later. No fumes, but definitely not as high a quality print either.
The second printer “had to replace their machinery” and the order would be over 14 days late. When it arrived, a wrong item in the wrong color was sent. Still waiting to hear back from Printify on when this can be rectified, but 30 days after my second order of SAMPLES, I still have useless products that have not been fulfilled correctly.
In general their support has been good, but it’s clear emails are being answered in a queue. Twice, I’ve had quick responses from employees who have CLEARLY not read the above comments.
In terms of an app - their interface can’t be beat. I get that there are growing pains, and as a company, they seem to be trying to address them.
But if you care about your customers, you need to stay away for at LEAST six months. Give them time to figure out which of their suppliers can actually meet the need - before YOU ruin YOUR reputation with constant complains and returns.
The app could be a little more stream line but i love it
Great to hear that you are enjoying our app! We will make sure to note down your feedback for future improvements. Best of luck with your sales!