Reviews (6,895)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to design and sell custom products. They praise the high-quality product range and reliable, fast order fulfillment process. The responsive customer support and transparent pricing and shipping information are also highlighted as key benefits. Additionally, extensive customization options and a global network of printing partners are noted for enhancing customer satisfaction and facilitating international sales.
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ordered 3 shirts so far, all 3 have had quality issues. A terrible experience so far. first one had the print about 4" from where it was supposed to, then they messed up the second one again, and the ink was dull, and the third one arrived with ink smudged / next to the graphic. not sure if it's bad luck or what, but i can't get a break here.
I am so happy with this app :)
Major drawback: images don't automatically push/sync with your Shopify store when you create and publish a product. For many of your variants, you'll need to download the images manually and then upload them to Shopify. If you have tons of products you want to print, this will be too time consuming! Consider a different app
Thank you for your feedback!
We are sorry to hear about your experience. When it comes to Shopify, all the mockups should be published automatically, unless they are created somewhere else. But we identified your inquiry, and the issue is being investigated by our tech team now. We will get in touch with you as soon as possible.
I initially set up Printify to see what the quality of work and service was like before I started opening it up to customers.
Firstly when selecting products it is surprisingly limiting as to what products are offered in the UK compared with the US.
The next issue I have is that my test order was apparently shipped after 48 hours (that's fine I don't mind that) however 5 days later I still have not received said item, not even Royal Mail is this slow to deliver! So I thought I know I'll go use the live chat feature on their website to find out what is going on. I wrote a message at 10am complete with the order number. At the top of the live chat, it says "Typically replies within 1 hour" ... 4 hours later and I still have not even had a reply to acknowledge receipt of my query!
Poor Customer service, Poor Delivery SLA's and poor product availability for anyone running a business in the UK.
Do not use if you value any of the above.
Very easy to use. great UX and UI for everyone. will recommend to everyone.
Very easy to use. great UX and UI for everyone. will recommend to everyone.
Thank you very much for leaving us such a review. We are happy to hear that you like Printify services and we hope to have a long-term collaboration with you further on.
I cannot recommend this app for some one who is serious about spending all the time required to open a legit store with a good possibility of making sales. I thought this was a good concept, but after spending many hours getting my store setup and looking right I soon realize this was a bad idea. I did a test sale to see how the process would work and to gage shipping times, because in the world of Amazon doing 2 day shipping to anywhere in the US customers expect fast shipping times. Considering how expensive the shipping costs are it is extremely slow, I made an order of 3 items around midnight on a Sunday and a full week later I only received one of them. I do not believe people shopping online is going to tolerate shipping so slow, they will buy once and never again. The product should be at the customer's door in no more than 5 days from order date (again just based off of current expectations with selling online). The other issue I had was if you look at the pricing you will be lucky to make $5 a T-Shirt (research on google don't take my word for it).
They also don't seem to be truthful in their advertising, they said when the product ships that it will have your company name on it, when I got my 1 item it said "Printify Fulfillment Mug Center" not my website name, the "Ship From:" was even misspelled as "Shipp From:", I brought this to the attention of Teresa at "Customer Service" among other thing and still have not gotten an explanation for this huge error. If customer's saw this I think your credibility will be immediately called into question.
If you plan on using this app you can try may be it will work better for you, but I suspect that what is going on is after they take your order Printify is not actually printing anything, they are outsourcing it to the lowest bidder and have no actual control on the printing and shipping, it would also explain the high prices since they are probably actually getting the T-Shirts for $5 but charging you almost $15, so they are more the middleman.
Lastly I gave this 2 stars and not 1 because I think their customer service was good enough and the app was good also, but you will have a lot of work to do if you plan on uploading to google shopping adding fields that does not exists.
Good luck and I hope this helps your decision making before you spend a lot of your time. I advise anyone to make sure you properly research before going into this or any other area.
good app
Thank you for your review! 💙
Gut, und einfach zu verwenden
Thank you for your positive review! 😊
Very easy to use app. Could spend all day on it designing!
Stop asking me to make a review. The fact that you continuously ask makes me wonder about the seriousness of other reviews.
Hello,
Apologies if we asked you too many times for a review. The reason why we do it is because we want to receive your feedback and know how you are doing. However, if it bothers you, we will stop doing that.