Reviews (6,895)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to design and sell custom products. They praise the high-quality product range and reliable, fast order fulfillment process. The responsive customer support and transparent pricing and shipping information are also highlighted as key benefits. Additionally, extensive customization options and a global network of printing partners are noted for enhancing customer satisfaction and facilitating international sales.

September 5, 2020

The app is nice, the design UI amazing but sadly it's just for show... Multiple problems with vendors and payment technical difficulties just annoyed the $^%^^ out of myself and my customers. Customer support is non-existant. Awful experience and headaches, move on there are much better options.

Jungle Divers Cozumel
Mexico
7 days using the app
Printify replied September 7, 2020

Sorry to hear that you have had such experience with us. Unfortunately we couldn't locate any of your orders in our database, therefore our manager will contact you within 24 hours to see how we can make it up to you!

February 4, 2021

I was using printful before and I guess I was lost because Printify has ALL the options! The quality of the garments they provide are the best.

FACES
United States
About 5 hours using the app
Printify replied February 5, 2021

We're happy to hear that you're enjoying our app - thank you for being with us! :)

February 22, 2020

I am new to the site. I did visit the first time and remove it, but after visiting all apps related to Printify. I have come back to use its services. The maneuver through the site is easier than others and is friendly.

Homely, LLC
United States
3 days using the app
Printify replied February 24, 2020

Thank you very much for your review. We are happy to hear that you like our services and we hope to have a long term collaboration with you further on.

March 21, 2024

good

Begonia
India
Printify replied March 25, 2024

Thank you for your positive review! 💙

September 18, 2023

I wish I could give this 5 stars. I wanted to so bad. I feel like it could be a really good product. The problem is, it doesn't do anything it advertises from what I can tell. I tried listing a shirt with a few variants and for whatever reason, it will not display any stock available. I've checked the settings multiple times in the app and it still doesn't work. I've been on hold waiting for a support agent to answer chat for over 2 HOURS! and no response. Unfortunately, any email to support has also gone unanswered. I'm looking for another app, and I'd suggest you do as well.

PringCor
United States
4 days using the app
Printify replied September 21, 2023

We're truly sorry for the inconvenience you've faced 😔. We understand your frustration and want to assure you that we're currently experiencing a significant influx of support requests. We're working diligently to assist each customer promptly. Your feedback is valuable, and we'll get in touch with you to help resolve the issues you've encountered. Thank you for your patience 🙏👍

October 7, 2022

I hate giving bad reviews - but when companies cost us a lot of time and money - other people need to know. We added the app, added the product, and someone immediately bought 48 blankets! Hold on . . . Now the nightmare begins. The blanket total was around $1800. Great! We had already added shipping to our site, so the customer was charged for shipping in their order. BUT . . . PRINTIFY CHARGED US $1700 FOR SHIPPING. I kid you not. Then, when I tried to get a hold of them to find out what the problem was, there is no one to talk to, their chat is worthless, and it takes at least a day for anyone to respond. JOKE. We ended up going to another company and taking a $400 loss. All Printify does is make deals with other companies. You should go to those companies directly and get accurate shipping costs and buy directly from these other companies. We get better prices and better service and accurate shipping - Printify provides none of these things.

SkoolaMoola
United States
4 days using the app
Printify replied October 11, 2022

We are really sorry to hear about your experience!
Please allow us to investigate on this and reach out to you shortly.

September 2, 2022

Started using Printify today. Very pleased with everything. I had an issue that Ashley fixed immediately through the chat feature. Looking forward to designing some cool products.

Chicago Catnip Company
United States
About 3 hours using the app
Printify replied September 4, 2022

Thank you for your great review!
We are glad to hear that you love our support team. Wishing you all the success!

April 1, 2024

Very efficient

JC Merch
United States
Printify replied April 2, 2024

We appreciate your review, thank you! 😊

December 26, 2022

Regular interrupts by popup seeking feedback on how they are doing. Here's the answer: too many interruptions looking to know how you're doing.

Bait and switch on shipping policies doesn't help either.

Alpen Grove Shop
United States
3 days using the app
September 17, 2023

That was so simple! Do yourself a favor and create an account right now.

Just Carry On
United States
About 2 hours using the app
Printify replied September 21, 2023

We're thrilled to hear that you found the process so simple 😊👏! Creating products in your new Printify account is a great way to get started, and we appreciate your enthusiasm. If you ever need assistance or have any questions, feel free to reach out. We're here for you 🌟🚀!