Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

December 12, 2023

Great customer service!

obVus Solutions LLC
United States
About 3 years using the app
June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
Privy Operations replied July 2, 2024

Hello,

Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.

Please check your email (and spam folder, just in case) for further instructions.

If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.

We appreciate your patience and look forward to resolving this for you promptly.

April 26, 2024

Efficient customer service. Jose was able to quickly resolve my issue as a new user.

Innovpack
Philippines
About 1 hour using the app
March 14, 2024

Je viens de souscrire ! Ca m'a l'air top pour convertir plus !
Le Chat est super ! Merci beaucoup a Karol qui a été vraiment extraordinaire avec moi !

BRACELET2LUXE
France
2 months using the app
November 21, 2023

thank you karol for your assistance!

Shop NUKA Nails
United Kingdom
About 1 month using the app
March 14, 2024

I'm a 1st time user and customer service rep Jose was amazing! If this is an indication of the Privy customer service, I'm very glad to be part of it.

Reading with TLC
United States
About 1 hour using the app
April 8, 2024

Top✌️

The-Higher-Culture
Romania
3 months using the app
Edited October 2, 2016

Great app and easy to install. Highly recommend. I will definitely continue to use this app.

Bow Tie Expressions
United States
Almost 9 years using the app
December 3, 2015

This app was so easy to install and set up! I had my opt in working in just minutes and am now getting new subscribers every day!! I had another opt in form that was not giving me this kind of return. And best of all, it's free and integrated with my getresponse account! So happy with this app!!

C A K E
United States
Almost 9 years using the app
October 16, 2016

works great! Easy to use and design. They are always improving the interface which I like to see.

Bakline Rugby
United States
Almost 9 years using the app