Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

July 5, 2023

Initially I wasn't satisfied with customer support. I started working with Kristina and she was very helpful. I'm not sure I totally understand how the app works and continue to say that for me, it's not very user friendly. Additionally, I haven't figured out if the app is worth the cost since I'm just starting my business.

KJT Collections
United States
16 days using the app
August 8, 2023

Good App. Helped a lot in user growth (expected from any pop up). it was easy to use but comes with very poor documentation and bad customer support. I contacted the, as for the last last 3 days pop up are disabled but still no solution.

Mauja
United States
About 2 months using the app
September 16, 2023

I am not sure if all these positive reviews are fake or what. I made a pop-up that is supposed to display immediately and it doesn't work correctly. I tried contacting their live chat during their business hours for the last 2 days with no response. I also emailed their support email with no response. If this is the type of customer service you can expect from Privy then I will be deleting their app.

NYC Fireplaces & Outdoor Kitchens
United States
About 22 hours using the app
May 19, 2023

Très bon service client, j'ai beaucoup été aidé par Andres qui maîtrise le code html et a pu répondre à beaucoup de mes questions, merci.

Portagioie
France
About 19 hours using the app
Edited June 1, 2020

We've been using Privy for a few years now and it has always been easy and effective to use. Thank you!

Story Spark
United States
Over 8 years using the app
Edited November 1, 2016

Awesome popup app. I use it to collect emails for giveaways it works very well. You can use a picture background for the popup which is great.

Hellopamut
France
Over 8 years using the app
February 1, 2016

Very good app, very easy to install and manage. We have already been successful in getting signups on a daily basis. The biggest question we have had is "what do you put on your pop up to gain the customers interest to sign up?" We are testing several messages currently and getting it dialed in.

Crankshooter 2
United States
About 8 years using the app
September 26, 2016

Very easy to set up, great visuals, great results!

Youlooksogood
Canada
About 8 years using the app
Edited January 11, 2017

Great App! I've literally had zero issues. My email list has almost tripled since installing it almost a year ago. Even better, sales are up too!

Just Max Fitness Nutrition
United States
About 8 years using the app
February 23, 2016

Absolutely beautiful tool to get leads, can be fully customised so our brand style is consistent across the site.

The Rushing Hour
Australia
Almost 8 years using the app