Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited June 22, 2017

app is awesome for getting customers to subscribe. Wish it had the ability to send mass emails for other promotions.

Major Necessity
United States
Over 3 years using the app
December 21, 2020

So far so good! The results in a short amount of time have been promising and the one-on-one calls with Jen have been great. I really appreciate how friendly/flexible she has been when I've rescheduled demos and also how prompt and helpful the calls have been. Looking forward to continuing to get to know the app better.

Milk Street Baby
United States
About 1 month using the app
Edited July 9, 2019

Really helps out the brand, things that are hard, PRIVY makes very simple. Big S/O to you guys. You guys deserve the 5 stars!

Dmnate
United States
Over 3 years using the app
June 22, 2019

Great, free,, easy and goos to use i use emails and it is really nice to work with them. Nice support

Summermusthaves2019
Netherlands
Over 3 years using the app
October 26, 2016

Very easy to use and many options to customize! Love it!

Ramona Ruth
United States
Over 3 years using the app
January 7, 2018

User friendly! I really appreciated the ease of navigation.

Se7entees
United States
Over 3 years using the app
May 14, 2019

The only thing is that is not very clear when you want to export the data about how many customers you have in the pop up, so you can integrate with email solutions.

iSleep
Mexico
Over 3 years using the app
Privy Operations replied May 15, 2019

Thanks for the feedback and review! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training. I have also sent your business to our support team so you can expect someone to reach out in the near future.

Edited May 1, 2017

Very easy to set up and use! This is a great way to convert visitors. Check us out at https://reptileslounge.com

Reptileslounge
United States
Over 3 years using the app
August 23, 2016

Love that my pop up was so easy to customize and it is getting people to sign up for my newsletter!

Lou Banks Decor
United States
Over 3 years using the app
November 8, 2017

Easy to set-up and use, exactly what we needed!

Tillyandjasperuk
United Kingdom
Over 3 years using the app