Privy ‑ Pop Ups, Email, & SMS

Email Marketing, SMS, Pop Ups, Cross Sell, Banners & Bars

  • Popular with businesses in the United States

Free plan available. 15-day free trial. Additional charges may apply.


4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    17% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars
341 - 350 of 24786 reviews


We are so thankful that we found Privy! This is the only Shopify app that we could find that when someone responds to a pop up and adds their email that their email directly integrates with the Shopify database. That is a bid deal! We were so happy with the Privy pop ups that we explored their email marketing and found that their unlimited email blast package was a fraction of the price we were spending on MailChimp (note - we love MailChimp, but the savings in Privy were hard to turn down and the emails look stunning!). Privy has amazing tech support. We started on the free plan and still received free tech support to get us up and running. And tech support was LIVE thru Zoom! So cool. A big shout out to Casey who helped us with our tech needs.


They are so helpful and worth the free 30 minute review of their features, in 30 minutes they have already made me $15 and three sign ups for my newsletter! Thank you so much! I can't wait to use email marketing and see where this goes in 30 days too!

Let's Go Eco Inc.

Probably my favourite app for my start-up. Efforts using Privy can be directly measured and have a notably positive impact on sales and the customer experience. We started using Privy and it TRIPLED our conversion rates. They make it easy to coordinate marketing with pop-ups and newsletters with great synergy. Customer service is responsive, fast and helpful. Easy to use templated formats. Clear metrics. Great.


Great app, but can't use it as I would require currency representation to the customer to be INR not $. Will install again once this happens.

Mama Kisses

I really like Privy and what it can do. I find it's interface and logic a lot easier than some other apps. However, with their pricing, I am now paying quite a bit...and I dont think is quite worth it. Not for my business anyway. AND it sucks on mobile... which is annoying as this is my side hussle and sometimes i need to just jump on my phone to action stuff and this makes it really hard. Would love to see improvements on mobile interface.

Scale Motorsport

I agree with Cjartcanada everything about this popup software is confusing and difficult to get working, if I can't figure this out in another 60 minutes I will be terminating my account with Privy. How did they get away with this, its awful!


I don't find it very user friendly, with a confusing interface. Also making me to upgrade (and pay) basically because of my view count so will be uninstalling. I have gotten an insane amount of emails since installing and a phone call. I personally fine that aggressive and annoying. I know they are trying to help but I found it overwhelming and confusing. I get how it can be great for some but not my type of business I guess.

Sole Trees

I have been using this app for 3 years for a single pop up. have about 5k a month page views, and now they have put a limit on pageviews and are charging $20 a month. Time to find a new app, nothing special that any email platform cant do.


Good app. Not so easy to use at first, but very useful. Email addresses collected since I have this app have been increasing at a very fast pace. I recommended it already to my friends!

Curbside Nursery

Very helpful customer service, I dealt with Sam Rotner and he did a phenomenal job explaining all the perks of the privy. He has helped us out so much! very excited to start using this program in more depth. Everything is so customizable.