Reviews (24,914)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited February 6, 2019

Good application, fun and practical way to increase your prospect base. I continue to work with privy.

Broderiesdiamants.fr
France
Over 1 year using the app
September 29, 2016

Privy works great for nicely transitioning people from your website to your email list where they can get even more value

Shopthrillseekerz
United States
Over 1 year using the app
February 7, 2017

nice stuff from privy. looking to use it more.

Kimyejin
Singapore
Over 1 year using the app
Edited October 15, 2019

i like it anyway.i like it anyway.i like it anyway.i like it anyway.i like it anyway.i like it anyway.i like it anyway.

MAJOR Tire Machine
Canada
Over 1 year using the app
Privy Operations replied October 16, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

January 29, 2019

This apps does help me to gain more customers and orders. It does get a little bit confusing at the beginning but i'm getting better at it :)

CinderellaPaper
Indonesia
Over 1 year using the app
Edited December 8, 2017

Essential app for every e-commerce shop

Freshiammarket
United States
Over 1 year using the app
November 12, 2016

Great way to collect emails for newsletters

Oil Vault
United States
Over 1 year using the app
August 13, 2017

Absolutely nothing but GREAT things to say about using Privy. It really helped our campaign and overall movement. We learned a lot about our target market and we thank Privy for this great app.

Battle Of The Beat Makers
Canada
Over 1 year using the app
October 8, 2018

I'm reviewing before using, but it seems like it will be good. They're asking for a minimum of 100 characters (although maybe this is shopify's rule?).

Wanderer Imports
United States
Over 1 year using the app
September 5, 2017

I like it a lot. Need help figuring out how to make the exit intent popup come up by itself rather than requiring visitor to click the triangle in the top right corner. Is this a feature only available in paid versions of the plugin?

Atlas Plumbing Supply
United States
Over 1 year using the app