Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

April 27, 2022

Very helpful onboarding team and got all my answers quickly! The email templates are very helpful and easy to replicate.

Ready, Set, Pedal
United States
Over 5 years using the app
October 7, 2016

Awesome app! Excellent for exit intent popups to retain customers.

Maneline Hair Care
United States
Over 5 years using the app
Edited May 14, 2017

Easy to use. User friendly apps for sure!

Therapeutic Garden And Landscape Centre
Malaysia
Over 5 years using the app
September 6, 2017

Love it so easy to use! Easily integrates and helps to capture emails to build campaign lists.

Bendiware
United States
Over 5 years using the app
November 16, 2017

This is probably the easiest app I've tried to use for my online store. Makes pop-ups easy to manage on my site!

Merchant Olive
United States
Over 5 years using the app
August 7, 2018

Works Great! Love the app. Easy to use dashboard.

Priceless Pillow
United States
Over 5 years using the app
February 15, 2017

This app has been very useful in helping us capture email addresses. It was also very easy to use and create a beautiful pop up.

Cocomingos
United States
Over 5 years using the app
September 18, 2016

Great ap! Super easy to set up. I love the corner tab option. It's nice that the customer can always go back to it and sign up even if they had already exited out of the pop-up.

Blairs Jewelry Gifts
United States
Over 5 years using the app
Edited April 16, 2024

Jose in customer service is a SUPERHERO! Any glitches, hitches or confusion I have experienced he fixes immediately!

I have been using Privy for years now. I can't recommend them highly enough. Their customer service is fast, excellent, patient and thorough. It has made the difference in my learning how to do all of this important marketing for my business. I have only had great experiences with them these past 4 years. They are there when you need them if you make a mistake, fast! They save the day!

Doolittle
United States
Over 5 years using the app
January 9, 2017

This app got us more sales. Simple as that.

Whisper Home
United States
Over 5 years using the app