Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 22, 2017

Looks great on my site and gets customers emails so I can send them updates!!!

Sweetassalt
United States
Over 1 year using the app
January 17, 2020

Great app. Really useful for the new start-up. We now use this on all of our shopify sites. Exit intent is especially useful.

Salmon Flies UK
United Kingdom
Over 1 year using the app
Privy Operations replied January 17, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited October 19, 2019

It keeps crashing during onboarding - sending me to a 404 and reloading.. The onboarding is more confusing than helpful. Not sure I’ll use this, not a good impression so far.

Easy Eco Kitchen
Germany
Over 1 year using the app
Privy Operations replied October 21, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

May 28, 2017

Difficult to set up. POP up not working

Cape Crystal Brands
United States
Over 1 year using the app
February 21, 2017

Looks great and is so easy to use!

Fabric Starter
United States
Over 1 year using the app
September 4, 2017

Easy to use, integrates with Mailchimp, fairly flexible layout designs, does what it says on the box. Somehow I added a popup without even realising it when I integrated Privy with Shopify and when I checked back a day later to set it up, the standard, non customised form had already gathered a new subscriber!

Check it out in action on our website https://revolutionbikes.co.nz and subscribe if you love bikes as much as we do.

Revolution Bikes
New Zealand
Over 1 year using the app
June 21, 2018

Easy to use, and it works really fine

Fake Fur Copenhagen
Denmark
Over 1 year using the app
June 7, 2019

I use this app to increase my newsletter sign ups and it increased them by ten-fold. I am only on the free option at the moment so I look forward to going to the paid one in the future. Awesome Integration guys!

BioMagnetic Sport
Australia
Over 1 year using the app
Privy Operations replied June 7, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 21, 2016

I am really happy with the Privy app, it is easy to setup and it works! I just started my online diaper subscription website 5 weeks ago and within 5 days after installing the privy email popup i received 22 email signups.

Carinhofraldasassinatura
Brazil
Over 1 year using the app
April 4, 2020

i LOVE IT SO FAR, ONCE IT GETS STARTED i WILL SEE IF I GET ANY SALES FROM USING THIS APP. THANK YOU AND CANT WAIT!

Cal'E Qt Hair Beauty & Extentions
United States
Over 1 year using the app