Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited March 2, 2019

Great help for people like me who is not computer savvy. But still able to setup on my own. Preferably to add a simple video clips showing the demo setup to prevent mis interpretation. Thanks

Living Life Store
Singapore
Over 1 year using the app
Privy Operations replied March 3, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

December 23, 2018

I used this app for email pop ups. Easy to set and highly customisable. Emails list gets build in an effective and beautiful way.Highly recommended.

Hogwarts Official
India
About 2 months using the app
February 26, 2019

Took a little bit of work but the integration works. The pop-up designer has a lot of options (more than Mailchimp).
Keep in mind that you cannot manage different email lists (everything goes into a single list), and that can be an important limitation.

Chesini
United States
Over 1 year using the app
Privy Operations replied February 28, 2019

Thanks for the review! If you're syncing contacts over to Mailchimp, you can choose which list they are put on from the automation step of each of your pop up campaigns. If you're using Privy for emails, you can actually segment your sends based on the campaigns they signed for and a bunch of other behavioral things.

Edited May 25, 2019

had to switch to this when shopify and mail chimp parted ways... don't love this app but it was my cheapest option. I think it looks really cheesey and cheap on my site. I will probably switch to something else shortly.

shopthewolfpack
United States
Over 3 years using the app
Privy Operations replied May 30, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

July 11, 2019

looks good, havent used them but it integrates with klaviyo. cant wait to get started. <3<3<3<#<3<#<3<

Kurve Republic
United States
Over 1 year using the app
Privy Operations replied July 12, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 28, 2018

Great app. Recommended :)

Best regards,
Vincere Fitness
www.vincerefitness.com

Vincere Fitness
Norway
Almost 4 years using the app
September 13, 2019

I used this app to get people to subscribe via emails as well as to send welcome emails, newsletters and abandoned cart email.

Pey&Pari
United States
About 1 month using the app
Privy Operations replied September 17, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 23, 2017

The popup is not showing up after being installed.

Back2africa
United States
Almost 4 years using the app
May 5, 2019

Great start looking forward to seeing what I can do with this as time goes on! Easy to learn the basics and very user friendly

Upper Class Driving
Canada
About 1 month using the app
Privy Operations replied May 7, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 9, 2017

So far so good. Just installed, and it was easy to add my first pop up.

Thanks guys. Dan Reecoil.com

Reecoil Mfg Co
Australia
Almost 4 years using the app