Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 6, 2016

Our website is www.thecanvasworks.ie and we make beautiful canvas and framed prints of your mobile and camera photos.

We installed Privy after trying various other sign up apps such as Lifter Apps and Sumo Me. I have to say - I've been impressed by the UI and the customer service - all very slick.

The functionality on the free version is okay but I found the dashboard a little confusing. You can edit your campaign by clicking Edit on the top right but then you are prompted to edit your Website widget just below it. They seem like the same thing to me? Must be missing something.

Maybe they just need to fine tune the onboarding using Intecom?

All in all, I would recommend this App - it's nicely designed and I think it will be a solid addition to our site.

Patrick Ryan

Canvasworks
Ireland
About 4 years using the app
September 4, 2019

it is so easy to use but the website itself is a bit cluttered to look at. And after generating it, 404 page showed

Dogs And The City Online
Philippines
About 3 years using the app
Privy Operations replied September 5, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 16, 2019

Support very good. They solved my problem within some minutes. For a free version it is not usual. For the resit it is to create pop up or create embeded code.

AliciaCarat.com
Belgium
About 2 months using the app
May 1, 2018

AMAZING APP, IT HELPS ME BOOST SALES

Gellicousa
United States
About 4 years using the app
April 21, 2017

Easy to use and set up. Wonderful C/S when needed.

Just Beautiful Treasures
United States
About 2 months using the app
Edited November 29, 2018

Nice controls and UI. Good reporting feature too. I still have issue with conrtolling some features, but getting better.

The collagen shop
United Kingdom
About 4 years using the app
July 31, 2018

Nice apps to add into my store for Signup, however, to create a better page, you need to upgrade. But free version should be enough for a beginning.

Gobeonhealth
Singapore
About 4 years using the app
July 7, 2017

This is a VERY high-quality and top-notch app. Super impressed!

Questorganic
United States
About 4 years using the app
Edited August 12, 2019

It doesn't send out emails to my entire email list, but good basic automation when it works. Simple to use templates and drag and drop features which I like.

Cosmeticclays
Australia
About 3 years using the app
September 29, 2019

Second time using it. still working out capacities. Couldnt edit everything I wanted in the email response template, it wasn't loading well.

Tatu IMPORTS
United States
About 4 years using the app
Privy Operations replied September 30, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com