Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

December 24, 2016

Really Really nice app, helped my sales.

Widras Wireless
United States
About 1 year using the app
October 13, 2016

Insane Tool for what their offering

Box Of Trips
United Kingdom
About 1 year using the app
November 9, 2017

EASY TO USE. U MUST GET THIS! SO CONVENIENT.

Seasonal Blvd
United States
About 1 year using the app
September 3, 2017

so far, so good. i should have installed this months ago to collect more subscribers.

Bergamot Co
United States
About 1 year using the app
February 25, 2017

Very usefull app, to collect free email list , must ad to build your list ,

Shopescope Com
United Kingdom
About 1 year using the app
Edited December 7, 2018

So far so good, great app. Starting to get subscribers so it seems to be doing its job. Very satisfied i think this app will work great for our store. so far i have nothing bad to say as the data piles in the future will tell.

Clean Air Haven
United States
About 1 year using the app
April 18, 2018

so far so good very easy to use

Mommy And Me Clothing
Canada
About 1 year using the app
December 15, 2020

I have had an excellent experience so far. Having the guides to help me through setting up my abandoned carts emails and newsletter campaign were easy and took only a few days to get used to + the support always gets back to me within 12 - 18 hours. Highly recommended!

Tiki Hat Hut
Canada
About 1 year using the app
August 20, 2021

This app is Defiantly helpful once you learn how to set campaigns up and different popups it's easy from there

GMW Gift Shop
United States
About 1 year using the app
Edited April 17, 2020

I used other apps before Privy and didn't yield in short time the results this apps has done. Thanks for this help and all

Plugvoid
United States
About 1 year using the app
Privy Operations replied December 3, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com