Privy ‑ Pop Ups, Email, & SMS , 24,840 reviews

Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited August 4, 2020

I like it, it is very easy to use. The platform is very friendly. I hope to increase my sales using privy. Thank you

Time spent using app: 11 months
Edited August 4, 2020

Highly recommend Privy! From the well designed pop ups which are easy to set up and definitely generate additional revenue (easy to personalise and align to your brand colours) to the newsletters, again which look great with no need to import customers. Very slick app and the support team are extremely helpful, they want Privy to work for your business and that shows in their interactions.

All About Your Home
Time spent using app: Over 2 years
August 4, 2020

Great app. I like the intuitive interface and great features. I would highly recommend this app to others

Time spent using app: About 2 months
August 4, 2020

Still learning but I am gaining signups.

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

United States
Time spent using app: 2 months
Edited August 3, 2020

I have spoken to customer service and I was charged $10 for the email to be sent to no one. I ended up using the shopify email where I saw that 10 people out of the 15 contacts are subscribed to my newsletter. I dont understand and from what your representatives keep telling me it seems the email can only be sent to people that have purchased. Worst App ever. Even if I misunderstood and still dont understand it is way too complicated to figure out why the emails are not being sent. The reasons explained to me by your representatives make no sense to a normal person. Also the fact that removing the app alone does not close the paid plan is a rip-off. I really dont understand why i paid $10. I hate this service. I feel like you guys took advantage of a new customer that was willing to pay you. I hope you guys feel good about the jobs your doing. Good riddance.

Nova Views
United States
Time spent using app: 6 days
August 3, 2020

I enjoyed how easy this was to set up! Got started on a free trial and was able to do everything to customize my popup according to design.

United States
Time spent using app: Over 1 year
August 2, 2020

Exactly what I was looking for. It was pretty easy to navigate and get the know-how. I hope to create a lot of beautiful pop-ups and banners with this app

Mall O'Clock
Time spent using app: 5 months
August 2, 2020

This app helped me to design a cute pop up and has encouraged customers to sign up with their emails! I love it and its cute perks!

Trendsetter Online Boutique
United States
Time spent using app: 10 months
August 2, 2020

I used this app to start my first campaign it works really fine. I will recommend anyone to use this app.

Time spent using app: 3 months
Edited August 2, 2020

confusing for me. not working. it did but stopped after a few hours. I have emailed support so hopefully, I can get squared away soon and running campaigns. I will only give two stars for now and I'll just wait to get the help I'm seeking to get this thing going. I'll definitely change it. Thank you

Original 3 Way Skewer
United States
Time spent using app: About 2 months