Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to host live auctions on their websites. They praise its user-friendly interface, customization options, and seamless Shopify integration. Features such as automated emails and bid viewing profiles are appreciated. The app is known for its reliable performance, even with large auctions, and the support team is noted for their quick responses and custom work. Many merchants report increased customer engagement and a new revenue stream.

Edited January 11, 2022

The app is great! I am user from Japan.
To tell the truth, it would be grateful if the app is also translated to Japanese automatically. Supporter is friendly and they always try hard to make the better app the match the customers wish.
We will keep using this app.

Fun Portal 2
Japan
About 1 month using the app
Webkul Software Pvt Ltd replied February 10, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

July 30, 2018

Good customer service. Instructions are bit difficult but they will gladly help.

Watchtimesa
South Africa
About 1 month using the app
November 15, 2017

Great support and plenty of functionality for different auctions

Airboard Demo
Switzerland
About 1 month using the app
October 16, 2020

Great app! Everything we have planned we got a chance to implement with this app. Also thank you so much for all the support we've received from your team!

#UpcycleForTheHome
United States
28 days using the app
Edited August 25, 2019

Really really wanted this app to install and run smoothly with little angst. There were some hiccups due to our customized theme. So, if you cannot "inject" the code easily, contact tech support for them to help you. Support will get with you and help.

Dolls so Real Inc
United States
28 days using the app
Webkul Software Pvt Ltd replied August 25, 2019

Hi, Thanks for the review. As you have mentioned that the auto inject wont work for you, this might have happened due to the theme. There are n number of themes in Shopify and the liquid file name changes from theme to theme, which might have affected the auto-inject process, so in your case too the code might not have been injected or might have been added. We have requested the collaborator access from you and are waiting for the approval on the same.
The support team has responded within hours of yours reaching out to us.
Please reply to the support team and get the app working.

Edited March 16, 2021

I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I wanted a voice call, he told me to write it down. Well after the code setup , he didn't have the courtesy to run over help me verify if everything was working, which texts was white on white background and layout a bit off, if there is a decent guy that really give the time for a meeting, I will surely appreciate and change that review but I dont want anyone that are just here to just run their job without caring the result, thanks guys. email me at sales@cmwpearls.com

CMW PEARL
Hong Kong SAR
Over 1 year using the app
September 15, 2017

I am not tech savvy so I am certain I was a pest but I received nothing but patience and great service. My auction goes live in 2 days and I am so excited. This never would have happened without all the assistance I received. Thank you!

Peacock Gifts Llc
United States
27 days using the app
January 10, 2017

Awesome Customer service and easy to work with. Help me customize the app that fits my website www.octotreasures.com thank you

Octo Treasures
United States
27 days using the app
August 14, 2021

I am very happy with the service I received from them. I had a coding problem that was resolved very quick and to my satisfaction.

Daily Auctions
South Africa
26 days using the app
December 10, 2021

Great help! Super fast and simple communication, understood what was needed and helped out ASAP! Thank you for making it easier for me!

Labrum London
United Kingdom
25 days using the app
Webkul Software Pvt Ltd replied February 10, 2022

Seeing that you're having a great experience using the app is the best thing we could ask for! Thanks for choosing and recommending Webkul. - Team Webkul