Reviews (237)

Overall rating
3.8
Counts per rating level
  • 65% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
September 28, 2024

A deeply flawed app. I have used it for over one year and the only thing it does consistently is cause me problems.

Bundle discounts sometimes appear on the cart page, and sometimes do not. With one of my current bundles, the discount is applied to two of the items, but not the third.

Other times, not all of the products in the bundle are actually placed in the cart. Even after contacting Bold support they were unable to find a solution.

This is absolutely not worth the headache, especially for $29.99 monthly. I am uninstalling now and not using any other Bold products.

Spycraft 101
United States
Over 2 years using the app
August 1, 2025

If i could leave no stars i would. Possibly the worst support i have ever received.
I sent at least 6 emails with the same 4 questions with no response. I couldn't get an answer to help me use the app within the trial period to even test the app properly.
Lots of limitations.

Installed alternative app and had it up and running within the hour.

Avoid this app like the plague.

Whinny Equestrian
Australia
3 days using the app
May 4, 2023

Our company is small and faith-based nonprofit. The option to select bundles that best fit our needs and budget has been the best marketing dollars we've ever spent.

Evangelical Training Association
United States
About 7 years using the app
BOLD replied May 5, 2023

We are so glad to hear that Bold Bundles is working so well for you and meets all your needs. This is the kind of feedback that really makes our day! Thanks for taking the time to write in!

June 24, 2019

I am using this app to make product bundles. There was a bit of a learning curve for me, but I am getting the hang of it. I booked a phone call and Abjihit was the person who helped me. He was terrific. Patient and thoroughly explained things to me. I am happy so far and optimistic that this app will help me increase my sales averages.

NYC MUA Jill Harth Cosmetics, Skincare & Beauty Products
United States
Over 5 years using the app
BOLD replied June 27, 2019

Hello, thanks so much for leaving us a review. We're really glad to hear you were able to take advantage of booking a call with our app specialist! It can certainly take some time to get to know a new app, and we're more than happy to assist with anything else you need a hand with. Don't hesitate to reach out! We look forward to hearing about your successes with creating bundles.

May 19, 2014

Love it! Gives great Amazon-like features at a good price.

TBC Store
United States
About 5 years using the app
March 12, 2019

Super simple to use. Great way to create add on sales and, in our case, create a heavily discounted developer bundle. Can combine with additional discount (tied to program registration, for example) to drive more purchases.

Actian Corporation
United States
About 5 years using the app
BOLD replied March 15, 2019

Thank you so much for your review, we're glad it's meeting your store's needs! Should you ever need any assistance, please don't hesitate to let us know.

July 13, 2018

This app is very robust and very powerful. If you are creative with how to use it and bundle certain products, it can be a big selling point for your products. Also, we had a few issues with the installation of this app and a few technical difficulties, but the tech team at Bold is top notch and was able to resolve all of our issues in a very timely manner. That is the biggest selling point for any of the Bold apps. Thanks for everything Bold.

Sparkle In Pink
United States
About 4 years using the app
September 26, 2017

Great app for pairing logical items together to increase sales. James, a mainstay in the bold leadership, put this one on my radar. I've used a moderately customized theme for a couple years and BOLD is the only shop I let touch my code. I use their apps and I use their developers to get things updated and working tight together. James runs a top notch team with continuity and current webdev skills - two things that are hard to find.

Ticklekitty Com
United States
About 4 years using the app
November 8, 2023

Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.

ShopMFA.com
United States
About 4 years using the app
BOLD replied December 19, 2023

Thank you for taking the time to write in with your review. We are sorry for the experience you had with Bundles. While Bold makes every effort to integrate with 99% themes, sometimes an unexpected conflict can occur. Thank you for your cooperation while our team investigated. We are very sorry for the inconvenience this issue caused and wish you every success.

Edited November 5, 2020

UPDATE: I tried this app again because I believe in its capabilities, but I was disappointed again. The app rounded my bundle prices down for each item causing huge losses. I contacted support two weeks ago, and they still haven't resolved the issue. I would give zero stars if i could. These guys are going downhill fast.
UPDATE: This app has really gone downhill. The cart is glitchy, and the interface has so many bugs, that users aren't able to add bundle incentives. It's too bad because this is the only thing I can find that meets the need of discounting items automatically without using discount codes. This app is super easy to setup and create bundles! It's great for those that want to do quick bundles or sales! There are two possible kinks with the app. 1) it doesn't always automatically sync new items in a category for collection bundles. 2) we suspect and inventory count issue with the software that we are trying to identify. Sukh, has been great so far with helping us resolve the bundle update issue.

Danger Close Apparel
United States
Almost 4 years using the app
BOLD replied July 10, 2019

Hi there, thank you so much for the review! We're really glad to hear that you're enjoying the app, minus the two things you mentioned.

I was told by our app product specialists that you simply just need to go into that Bundle group and re-select the collection that you have added a product to, and then save, in order for it to update. :-)

I hope that helps! I noticed you had an open ticket already and are chatting with our specialists about the second kink you mentioned, so if you continue to have issues with the first one, please don't hesitate to include that in your response as well!

Take care!