Reviews (221)

Overall rating
3.9
Counts per rating level
  • 66% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
August 1, 2025

If i could leave no stars i would. Possibly the worst support i have ever received.
I sent at least 6 emails with the same 4 questions with no response. I couldn't get an answer to help me use the app within the trial period to even test the app properly.
Lots of limitations.

Installed alternative app and had it up and running within the hour.

Avoid this app like the plague.

Whinny Equestrian
Australia
3 days using the app
September 28, 2024

A deeply flawed app. I have used it for over one year and the only thing it does consistently is cause me problems.

Bundle discounts sometimes appear on the cart page, and sometimes do not. With one of my current bundles, the discount is applied to two of the items, but not the third.

Other times, not all of the products in the bundle are actually placed in the cart. Even after contacting Bold support they were unable to find a solution.

This is absolutely not worth the headache, especially for $29.99 monthly. I am uninstalling now and not using any other Bold products.

Spycraft 101
United States
Over 2 years using the app
November 8, 2023

Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.

ShopMFA.com
United States
About 4 years using the app
Bold replied December 19, 2023

Thank you for taking the time to write in with your review. We are sorry for the experience you had with Bundles. While Bold makes every effort to integrate with 99% themes, sometimes an unexpected conflict can occur. Thank you for your cooperation while our team investigated. We are very sorry for the inconvenience this issue caused and wish you every success.

October 4, 2016

Great value add for the customer!

Chase54
United States
8 days using the app
December 16, 2013

Very useful app. Very good support.

Loja da In-Libris
Portugal
14 days using the app
June 20, 2017

Great app...better support, thanks Phillip!

Kuttingweight
United States
Almost 2 years using the app
February 18, 2014

there is no better way to up sell than bundles

CYSM - Fajate
United States
24 days using the app
October 16, 2014

Excellent company to work with! Highly recommended.

Jersey TRON
United States
About 22 hours using the app
March 30, 2018

Very Bad since our gift could be edit and can't fix

Swissvitamy
Malaysia
25 days using the app
April 17, 2014

Loving the app and everything these guys have to offer.

Sagebrush Coffee
United States
4 minutes using the app