Reviews (1,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to manage extensive product customizations, which is particularly useful for businesses offering personalized items. It supports various custom options like drop-downs and file uploads, and features reusable templates that simplify product management. The integration with Shopify is seamless, enhancing the shopping experience and potentially increasing sales. Customer support is frequently praised for being efficient and responsive, with special mentions of support personnel like Shevaughn, Aman, and Deep for their quick and helpful service.
Refine
-
By rating
The app is great but the support is what really shines. They are fast and very helpful with any problems I ran into and even help tailor it for me.
Hello friends from Trending Right Now!
Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Really a great support team that help you to enable this app and get it working for your needs. A great price and great service really make this one stand out!
Hello friends at 2019 IST! This is Sean, the Customer Success Manager with Product Customizer :)
We like to think that for what our app does, it's a great price and service. Glad it was a great tool for building out the 2019 IST shop! Thanks for leaving us the 5 Stars!!
-The Product Options & Customizer Team
It adds extra customization in a much easier way than cranking it out the Shopify way, and you can also add extra variables! Customer support has been great and fast. I just wish you could edit sets you had already created instead of deleting and reapplying new ones. Maybe in an upgrade?
Aman helped me in few sec...it is genius.Thank you so much .I had problem liquid error on the product page
Hello to our friends at Beau Paris
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Awesome Dev Team! Does everything we needed and Devs were super quick in helping us make a few cosmetic changes.
Hello to our friends at Little Squiffy
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our dev team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
This app is perfect for my store, I have way too many variations for the products that I offer and Product Customizer makes everything so much easier. I love the feature that allows me to save a specific set of variants and then save it so I can apply it to another product! 5 stars all the way!
These Guys are awesome! The app works exactly as I need and they helped me adjust some things to fit to my store! Thanks guys!
Our business is all about customization with options for fabrics, colors, variants & sizes. After checking out several apps, we are very pleased to have chosen PO&C due to convinience and superb customer support. In our experience so far they have the most responsive team, not hesitant to answer our questions immeditately and caring enough to be investing hundreds of dollars into experience of our customers.
The issue we had was an added value option that wouldn't get removed from the cart on the mobile version without a user manually inserting a "0" value. Sean and the PO&C team were very enthusiastic about it and have invested more that our yearly subscribtion.
That tells a lot about a client satisfaction orientation of this app developer business. Very impressed with their attitude and sure that this kind of approach will be attracting great results for all - their clients and the clients of their clients ))
This is Sean, the Customer Success Manager with Product Customizer :)
We super-appreciate you taking the time to leave this awesome review for our team. Our dev team worked hard to fix your issue and we had a celebration moment when it was. Convenience and great support is what we do! Hope your store is massively successful!
Sean Hyatt, Customer Success Manager, Product Options & Customizer
This app generally provides a great deal additional function to my e-commerce store, and for that it's worth the price... However, the way product additions are calculated and displayed to the customer are pretty confusing. I'd prefer those calculations to be displayed differently, or not at all. The best part of this app is the lightening fast customer service and support. Whereas Shopify itself is doing a very poor job at support and follow up, Product Customizer steps in with nearly immediate follow-up and hassle-free resolution. I appreciate that!
Kelly Marie,
Thanks for this good review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
The support team is amazing! I can’t aay enough good things about them! The are truly great. Another app kept freezing my form I was trying to build, but I love how I can require certain info if I have a custom order before they can add it to the checkout page.
I changed my the email because I didn’t like the layout, they sent me an email and have my product pages exactly how I want them. Simple, clean, and options.