Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Many thanks to Sean and the team! Product Customizer has been responsible for creating our 3 best-selling custom products. After working to perfect our solution, I can proudly recommend this app and customer service. Each time we have an issue with the customizer, they handle it right away!
Hello to our friends from Taffy Town
Thank you for leaving this review! We are glad the app is working great for you, we appreciate the recommendation
-Melissa & The Product Options & Customizer Team
great customer service, nice & easy app to understand. recommend.
will definately keep using this app for future websites
Hello to our friends at Earthing Accessories
Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Very simple to use, and crucial for my business since I offer lots of color and size options that Shopify can't handle. So glad to have this app!
Pushpesh was amazing. He got on the call with me and got me using my app to the fullest. I would definitely recommend them for anything. He took all my frustrations away.
Hello to our friends from S&P Crafty C
We are super happy we could help, thank you for leaving this fantastic review here! We will let Pushpesh know that his assistance is greatly appreciated :-)
-Melissa & the Product Customizer Support Team
Such a great experience dealing with their support team. They are prompt to email replies, and detailed in their answers. I HIGHLY recommend them. Great service.
This App changed my life! We hand make custom leather dog collars and we offer TONS of options. We have been badgering Shopify to add more customization options for years, but few people need as many fields as we do, so they were not motivated to build a workaround. Then we found Product customizer... Now we have everything we need to offer a truly customized and unique product. Initial setup was above my head but they have amazing support that helped us install the App on a SUNDAY! I cannot recommend this App enough!
I just started using this app. I am far from a web designer so when I had an issue, I reached out and it was taken care of extremely fast! So far, I love it!
Hi there Back 10 Rugby,
It is great to see this 5-star review! Thank you for taking the time to leave it. We appreciate that you were able to get quick resolution to what you needed for the app and we offer this free service to all merchants. We hope that you are set up for success, but if you need anything, we are here.
The Product Options and Customizer Support Team
LOVE this app, it’s saved us countless hours and is so easy to use. If you have any issues at all, the staff you email and they help you instantly. Seriously couldn’t write enough about this! Check out our shop to see how it is used. Sprinkledwithpinkshop.com
Hello friends from Sprinkled With Pink!
Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you LOVE our app and that our support team met your needs quickly. We love what we do and hope that Sprinkled With Pink is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
THIS WAS EXACTLY WHAT I WAS LOOKING FOR I WAS ABLE TO GET SOMEONE TO WALK ME STEP BY STEP THROUGH HOW TO ADD EXACTLY WHAT I WANTED TO MY STORE 10 OUT OF 10
Greetings By Dannie,
We love this review and the kudos you gave to our support team! Thanks for being a value merchant and especially thanks for reaching out to get the help you needed.
The Support Team
Add or edit a template - seriously, no way to edit or add, no matter what I type in where it says edit, it doesn't add, it doesn't save, and the message still says you haven't added anything. The old one has issues, it was cumbersome, but it was EASY to use. Rally unhappy with having to edit, delete and search to figure out how this works- would not recommend it to anyone- Shopify should have it's own customizer not have it's customers using an app that was launched before it worked