Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Works like a charm and functions just as described. Very helpful and curtious customer service!!
Great app. The support is really good and reactive as well. They helped me a lot and slove my problem fast. Thank you.
Hello to our friends from Novafit
Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Product is great and works just how i wanted it to. Aman offered me very good service too which I was thankful for.
Hello to our friends at Campus&Co. Maitland
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Product Customizer Support Team
Very useful app. Works flawlessly. I would just look for the batch update feature for a saved set.
This app has had several issues on my small store. I have 19 items with 3 different options and I've had them disappear completely (losing out on sales) and having weird error messages on the items. I hope this improves but buyers be warned.
Hello Yay-nique,
Takeen here, Ops Manager at Product Customizer. We do apologize for the error on your store however it seemed to be caused from another source apart from us and we suspect it's Shopify. The reason is that the data was rearranged without any interference from our app, even on many stores that have been working perfectly fine for years.
The good news is that the issue stopped on it's own without any intervention from us. We do apologize for the inconvenience and if you would like to speak with me directly please email us at support@productcustomizer.com
-- Takeen, Ops Manager
Product is awesome, service is shockingly good and responsive!
New to this platform, still figuring things out. Lovely app and great customer service. So far so good.
Hello to our friends at Chell &Co
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.
Tanu & The Product Customizer Support Team
great app and great customer service to help me fix the problem quickly. the price is reasonable ...
Hello to our friends from LUII
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
We used the app to quickly add some much needed fields to our products. Super easy to use and if you reach out the team will even help you with some minor CSS changes! 10/10 would recommend.
Hello friends from goodboy!
Thanks for taking the time to leave us this great review! We take pride in customizing our approach to every client, and glad we could get you what you needed. Hope goodboy is a more and more popular online store!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I just installed the app and so far it's working great! Had to contact support to ask some questions and their were fast and very knowledgeable and were able to help me right away. Thanks again
Hello to our friends at NFTouchable
Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team