Product Options & Customizer , 1,611 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
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Great app! Thanks for making it work so well! I wish there was a 1-800 number though or a live chat. It's great though!
the app is really hard to install really bad fo the premium price. I just unistalled. Dosen't work for my theme.
Carlos,
Thanks for leaving this feedback for us.
I show that you emailed us for help, then we emailed you 25 minutes later... and you had already uninstalled the app so we could not help you from there.
Normally it's standard to wait for a reply from the app developer (me) before leaving a negative review on the app store. We 100% would have cleaned up any issues within 1 HOUR of your email to us.
Can you give us a chance to help you? We can offer a lower monthly price *** and make 100% sure that the app is working as expected. You don't have to install anything - we will do ALL that for you.
Please let me know? Thanks so much,
Sean H & The Product Customizer Support Team
ABSOLUTELY AWFUL. Extremely limited range of options and so many things you can't do, in actual fact it has a bigger list of what it CAN'T do then what it CAN do! Why anyone would pay for this is amazing! You can't tie a picture to an option which you CAN do on shopifys normal product pages and you can't even effect the inventory and SKU of a product!!!! USELESS!
The only reason I could see to use it is to add a custom text option, but $10 a month for that??
The biggest problem though is that you can't use this app on shopifys basic price level, in order to alter HTML/CSS you need to be on the $29 plan meaning this won't even work for people just starting out on the $9 plan! and it doesn't even tell you before you try to use it!! WOW
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
terrible aplicacion, lo peor de todas las aplicaciones que he visto en toda mi maravillosa vida, no la instalen
Hola a nuestros amigos de PerfumeriaEau
Muchas gracias por dejarnos este comentario. Este es Pushpesh, el administrador de éxito del cliente con personalizador de productos.
Quiero extender mis más sinceras disculpas por la experiencia negativa que tuvo con Product Cusomizer. Nuestra aplicación está siendo utilizada por muchos comerciantes y les ha funcionado muy bien a la mayoría de ellos. Instalaste la aplicación, dejaste una reseña negativa y luego la desinstalaste en un lapso de 7 minutos sin siquiera contactar al soporte para obtener ayuda. Si nos hubiera enviado una solicitud de ayuda, nos hubiera encantado resolverlo por usted. Si está dispuesto a probar nuestra aplicación nuevamente, hágamelo saber y personalmente me ocuparé de su caso. Espero sinceramente que nos dé otra oportunidad de hacerlo bien para su tienda.
Ofrecemos soporte de chat en vivo las 24 horas, de lunes a viernes. Comuníquese con nosotros a través de la función de chat en vivo en la aplicación y le responderemos en minutos para resolver cualquier problema que pueda tener. También nos encanta ofrecer llamadas gratuitas para compartir pantalla en vivo a todos nuestros valiosos clientes donde podemos ayudar a resolver los problemas. Trabajamos arduamente para asegurarnos de que todos los comerciantes que usan nuestra aplicación tengan una experiencia A+.
Saludos,
Pushpesh y el equipo de soporte del personalizador de productos
This is the app I've was waiting for. It is very simple to implement. With it, you can have more than 100 variants for a product and this is exactly what I needed in order to continue using Shopify. I was about ready to move to another commerce hosting service before this app came along.
In addition to great functionality, the support is stellar. Denis responded to my questions within hours.
Thanks for a great app!
Very useful application, easy to use and set up. The customer support is excellent as well, Denis has fixed some small issues working in the night on my theme.
Thanks Denis and crew! This offers a really great start at customizing the all too tough Shopify input mechanism.
As someone who is more on the product side and less on the coding side, I found this both easy to use, and when it wasn't - Denis and the guys were just a call away.
My only issues were fixed instantly and I eagerly await even further integration with Shopify (pricing as a term, integration with other apps, etc.)
Would definitively reccomend this app. It works just like they say it does but it helps if you follow the directions lol. I messed something up during installation and Denis cleaned up my mess. 1 big green smiley face!
This App was a huge time-saver and allows you to easily add multiple (and unlimited!) options to a product. Very simple to use and works just as described. Many thanks!
really good app - easily the best and most valuable one i have installed. it actually saves a lot of money - any shop where each product has a few variations, e.g. 3 colours and 3 sizes, will very quickly eat up all the available SKUs in their shopify plan, forcing them to upgrade and pay higher monthly bills. this app eliminates the need to do that, while still allowing the use of shopify variants (useful for when the variant price changes) simultaneously.
the interface is very simple, and i flew through adding many variants to all of my (350+) products.
on top of all this, the customer support is excellent. denis responded to my email quickly, and was very helpful. he even implemented a suggestion to the code within a couple of hours! you don't get that with most apps.
so thanks for the great app! i would really recommend it. you can see it in use on my site:
http://www.spoiltpets.com