Reviews (1,757)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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Deep helped me resolve an issue I was having with my site right away! Highly recommend
Hi shopivyjewel,
Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!
Absolutely FANTASTIC service, super fast response and so helpful, I am so impressed and really pleased with the service, I was getting extremely stressed trying to figure out what was happening and you solved it quickly and efficiently. Thank You so so much
Hi Fun Printz,
Thank you for taking the time to leave us this nice review! Our support team is highly dedicated to making our merchants' lives as stress-free as possible. We are always here to assist, please do not hesitate to reach out to us!
fast and responsive customer service!
Hi Sweetwater Labs,
We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!
Parfait, l’application est top, et l’équipe m’a super bien aidée! Je recommande
Bonjour Talaia Bijoux,
Merci pour votre retour ! Nous sommes ravis d'entendre que vous trouvez l'application top et que notre équipe a pu vous aider efficacement.
Nous apprécions votre recommandation et votre confiance en notre application.
Nous restons à votre disposition pour toute aide supplémentaire !
Lifesaver Thank you for efficient assistance.
Hi AtThePlot,
Thank you for your feedback! We're thrilled to hear that our assistance was efficient and helpful. We're here to support you whenever you need it.
Thank you for trusting us!
I had difficulties with the instalation but here call me and they helped me with every question
Hi Ragnice,
Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!
I am new to shopify and setting it up the way I wanted, wasn't perfect. Having an app like this really made my site customized the way I wanted it. Support for this app is awesome too, they messaged me and walked me through a few things that would improve how I set everything up - they checked code for issues I thought I was having and went above and beyond. Highly recommend.
Hi Board & Block Co.
Thank you for this outstanding review! We thrilled that you found our app to be so useful. Thanks in particular for the kind words about our support team, we take great pride in offering best in class service. Cheers on your new shopify store!
This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.
Hi Southern Prep Boutique,
Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!
Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!
Hi Blue Sheep Bake Shop,
Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!
Deep was super helpful in helping me out! Would recommend
Hi SWEETLY,
Thank you for your feedback! We're glad to hear that our team member Deep was super helpful. Your recommendation means a lot to us.
Thanks for your support!