Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!
HI Trenton School of Dance,
Thanks for the nice review! We're thrilled that you had a great experience with our support team. Please always feel free to reach out!
Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.
Hi there Sketch.Stitch.Love Ltd.,
We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything.
The Support Team
Ive tried several apps for weeks and always stumbled with issues, this one has been the best so far, definitely sticking with it and they have the quickest customer support! Deepanjoy helped me witha minor issue within minutes and my store is ready to launch!!!
Greetings Proud Promo Merch,
Thank you for leaving us this great review. We are so happy that not only was Deepanjoy able to give you the customer support you needed, but that the app is one that you can benefit from. Please do not hesitate to reach out to us with any support you need. We are here to help!
The Support Team
The customer service was really a good experience. Thank you Shevaughn.
Hi Dun-ni London,
Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.
Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.
Hi IEC Professional Engraving / Inner-Earth Creations,
Thank you for your review! We're thrilled to hear that our team member Aman was able to assist you swiftly and clear up any confusion. Providing responsive and helpful customer support is incredibly important to us, and we're glad this commitment was evident in your interaction. Thanks again for sharing your feedback!
Great app with the needed options and easy to use. Great Customer support the few times needed
Greetings Twisted ShifterZ,
Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be.
The Support Team
I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.
Hi Black Box Creations,
Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!
I had difficulties with the instalation but here call me and they helped me with every question
Hi Ragnice,
Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!
I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time.
This is a must have app.
This is by far the best custom app ..the customer service is great, and they fix all things very quickly
Greetings KED LLC,
It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business!
The Support Team