Reviews (1,776)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage extensive product customizations, which is particularly useful for businesses offering personalized items. It supports various custom options like drop-downs and file uploads, and features reusable templates that simplify product management. The integration with Shopify is seamless, enhancing the shopping experience and potentially increasing sales. Customer support is frequently praised for being efficient and responsive, with special mentions of support personnel like Shevaughn, Aman, and Deep for their quick and helpful service.

Edited April 23, 2024

super helpful, always responsive ! im not app savy , they help me out so much ! this app needs to stay is business get this for your business needs !

Urban Charms
United States
2 months using the app
Product Customizer replied April 15, 2024

Hi Urban Charms,

Thanks for the 5 star review, we are always here to assist!

April 17, 2024

I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.

Doglicious Bakery Bites
United States
15 days using the app
Product Customizer replied April 19, 2024

Hi Doglicious Bakery Bites,

Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!

May 1, 2024

It's very easy to use and the customer service is great! Also very fast. Everyone should try it.

Catas de Vinos Armus
Chile
11 days using the app
Product Customizer replied May 7, 2024

Hi Catas de Vinos Armus,

Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!

March 25, 2024

nice app , help my get to my store goals

MyNameNecklace
Israel
Over 8 years using the app
Product Customizer replied March 26, 2024

Hi MyNameNecklace,

Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!

February 13, 2024

Absolutely amazing jumped on a call straight away showed us how this would function perfectly for our business, ran through a demo and also built our first few products with us.

Then was willing to show us how we could customise to make it suit our theme!

OUTSTANDING!!

Sticker Gringo
Australia
About 2 months using the app
Product Customizer replied February 14, 2024

Hello Sticker Gringo,

This is a fantastic review of our support services and our app! Thank you for recognizing the support you received. We take pride in getting answers quickly and with the least amount of back-and-forth action. We also love to educate as we do this. It appears that is what you received when you reached out. Thank you again!

The Support Team

November 4, 2024

I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me!

Ted & Stitch Limited
United Kingdom
Over 2 years using the app
Product Customizer replied November 5, 2024

Hi Ted & Stitch Limited,

Thank you for sharing your experience! We're thrilled to know that you've had such consistent support from our team over the past year. Quick and reliable service is our goal, and we're grateful for your rating!

Thanks again!

April 24, 2024

This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.

Southern Prep Boutique
United States
2 days using the app
Product Customizer replied April 29, 2024

Hi Southern Prep Boutique,

Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!

March 3, 2024

Amazing app! Works perfectly with our store. Very happy so far. Support was extremely helpful and quick to resolve a small issue we ran into. Great team!

ShopaJoy
United States
4 months using the app
Product Customizer replied March 4, 2024

Hi ShopaJoy,

We take great pride in the quality of our app and the support that our team provides. Thank you so much for taking the time to leave us this nice review, and do not hesitate to reach out in the future for any/all needs!

May 16, 2024

I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!

PopPop Teez
United States
About 22 hours using the app
Product Customizer replied May 21, 2024

Hi PopPop Teez,

Thank you for sharing your experience! We're thrilled to hear that your demo went well and that our team member could help you set up the app to meet your needs. It's great to know that you feel more confident in using the features to benefit your customers. We look forward to hearing about your creative ideas during your trial period. Thanks for sharing!

April 16, 2024

all perfect Aman best support manager

Bsign
Ukraine
About 4 years using the app
Product Customizer replied April 18, 2024

Hi Bsign,

Thanks for the 5 star review and for recognizing Aman. He will be thrilled to read this! We are always here to assist!