Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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This is by far the best custom app ..the customer service is great, and they fix all things very quickly
Greetings KED LLC,
It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business!
The Support Team
Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic,
Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!
The Support Team
Helped with everything i was in a need of and even coded stuff I needed fixed :)
Hi Dragonfly Ink,
Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes.
Thanks for being a valued user!
I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!
Hi Orange Blossom Home,
Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!
Parfait, l’application est top, et l’équipe m’a super bien aidée! Je recommande
Bonjour Talaia Bijoux,
Merci pour votre retour ! Nous sommes ravis d'entendre que vous trouvez l'application top et que notre équipe a pu vous aider efficacement.
Nous apprécions votre recommandation et votre confiance en notre application.
Nous restons à votre disposition pour toute aide supplémentaire !
The customer service was very professional and solved my problem quickly.
Hi Mind Into Craft,
Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us.
Thanks for being a valued user!
Highly recommend. The customer service is incredible and goes above and beyond to help!
Hi So Good Kombucha,
Thank you for your review! We're delighted to hear that our customer service team has gone above and beyond to assist you. Providing exceptional service is our top priority, and we truly appreciate your feedback!
Have been using this app for many years. The team is helpful with troubleshooting.
Hi Keepsake by Ryo,
Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!
Absolutely amazing jumped on a call straight away showed us how this would function perfectly for our business, ran through a demo and also built our first few products with us.
Then was willing to show us how we could customise to make it suit our theme!
OUTSTANDING!!
Hello Sticker Gringo,
This is a fantastic review of our support services and our app! Thank you for recognizing the support you received. We take pride in getting answers quickly and with the least amount of back-and-forth action. We also love to educate as we do this. It appears that is what you received when you reached out. Thank you again!
The Support Team
Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!
Hi Armonia,
Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!