Reviews (1,776)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage extensive product customizations, which is particularly useful for businesses offering personalized items. It supports various custom options like drop-downs and file uploads, and features reusable templates that simplify product management. The integration with Shopify is seamless, enhancing the shopping experience and potentially increasing sales. Customer support is frequently praised for being efficient and responsive, with special mentions of support personnel like Shevaughn, Aman, and Deep for their quick and helpful service.

April 28, 2024

This app have been great so far. Im super excited to be able to customize even more of our products

The online support was amazing as well

Lemmon's Lidz
United States
5 days using the app
Product Customizer replied May 7, 2024

Hi Lemmon's Lidz,

Thank you for your review! We're thrilled to hear that the app has been great for you so far. t's wonderful to know that you found our online support amazing as well. We strive to provide the best experience for our users, and your feedback is invaluable. Thanks again for sharing!

May 15, 2024

the app gives me all the options i need, so i would probably recommend to a friend

חנות פתיל תכלת
Israel
15 days using the app
Product Customizer replied May 21, 2024

Hi חנות פתיל תכלת,

Thank you for your feedback! We're delighted to hear that our app meets your needs. Knowing that you would recommend it to a friend means a lot to us. Thanks for being a valued user!

February 15, 2024

I've used this app on several stores. The functionality is top notch and the support has never failed me. Helpful and friendly every time.

This is a must have app.

Frizzle Chickens
United States
About 1 year using the app
February 14, 2024

This is by far the best custom app ..the customer service is great, and they fix all things very quickly

KED LLC
United States
Almost 2 years using the app
Product Customizer replied February 16, 2024

Greetings KED LLC,

It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business!

The Support Team

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Keepsake by Ryo
Singapore
Over 6 years using the app
Product Customizer replied April 1, 2024

Hi Keepsake by Ryo,

Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

April 4, 2024

Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!

Armonia
United States
About 1 month using the app
Product Customizer replied April 8, 2024

Hi Armonia,

Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!

April 2, 2024

Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!

Xiggle
Australia
7 months using the app
Product Customizer replied April 4, 2024

Hi Xiggle,

Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!

June 14, 2024

Really happy with the app and the tech team is extremely helpful (and quick) with changes.

The Lanam Shop
United States
About 3 hours using the app
Product Customizer replied June 19, 2024

Hi The Lanam Shop,

Thank you for your feedback! We're glad to hear that you’re happy with the app and that our tech team has been extremely helpful and quick with changes.

We appreciate your continued support!

May 12, 2024

very helpful. great service

Tsutomu Lures
United States
Almost 2 years using the app
Product Customizer replied May 14, 2024

Hi Tsutomu Lures,

Thank you for your kind words! We're thrilled to hear that you found our app helpful and enjoyed our service. Your satisfaction is our top priority, and we're always here to support you. Thanks again for sharing!

January 31, 2024

Great app - meets our needs and also has immediate customer service if needed.

Brian de Staic
Ireland
Over 9 years using the app
Product Customizer replied February 1, 2024

Hi there Brian de Staic,

Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!

The Support Team