Reviews (1,776)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust customization capabilities, ideal for businesses such as personalized gift shops. It simplifies product management by reducing the need for multiple variants and enhances inventory management. The app supports various customization tools like dropdown lists, checkboxes, and image uploads, and allows bulk application of templates to products for increased efficiency. It is noted for its reliability and strong performance. Customer support is exceptional, with a responsive team available through live chat, email, and Zoom, often providing proactive help to optimize app integration. Merchants appreciate the improved shopping experience and operational efficiency it offers.

September 27, 2021

I used the app to add customization options to some of my items and got stuck. I reached out via chat and they were very helpful.

Rags4Wags
United States
1 day using the app
Product Customizer replied October 5, 2021

Hello to our friends from Rags4Wags

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 2, 2021

Kevon was a great help and sorted my problems out very quickly and was very helpful, I would highly recomend.

THE INDIANA JONES STORE
United Kingdom
1 day using the app
Product Customizer replied December 3, 2021

Hi THE INDIANA JONES STORE,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer and we are so glad Kevon was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

-Tanu and The Product Customizer Support Team

November 3, 2022

Great Support, Great app nothing to complain about, took me some time to figure out but their support helped me out and i was all setup in no time

CozywithPets
Denmark
1 day using the app
Product Customizer replied November 8, 2022

Hello to our friends at CozywithPets

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 1, 2020

Steven was a great help in getting the app to work successfully when we were building our shop. He answered our questions and kept us informed as to what he was doing. Thank you Steve!

Julia Gash
United Kingdom
1 day using the app
Product Customizer replied July 1, 2020

Hello Julia!

We are ecstatic that our support team was extremely responsive and helpful to you. We wish you all the success with your store! :)

-Melissa & The Product Options & Customizer Team

February 10, 2014

I am a neophyte and this app was very easy to understand. I had a tough time putting snippets in the right place; one quick email and their support team did it for me! I played around with the options and quickly got them installed. I ended up using a different app only because I needed different functionality. When I wrote to explain and ask how to remove the CS-installed snippets, they got right back to me to explain how. Wonderful team @ Product Customizer.

2ChicNails
United States
24 days using the app
March 29, 2019

Set up was quick after I added the app with their team installing for me within an hour or so. Had an issue with the options not displaying, this was fixed within about an hour too. Once I was up and running the app works exactly how I wanted it to so far and I look forward to seeing what else it can do.

Bee Equipment
United Kingdom
1 day using the app
Product Customizer replied April 1, 2019

Thanks for the great review! Yes, because every Shopify theme is different, we have to hop into every account for every new user of our app to make sure our app is syncing with their particular theme seamlessly. Thanks for giving us the hour or two needed to get it all in place! Enjoy and let us know if you have any questions or need any direction along the way :) -Sean & The Product Customizer for Shopify Support Team

February 1, 2014

This is a great little app.
Unbelievably simple and straight forward.
Talk about a time saver

Why can't all the others be like it??? :-)

Looking forward to adding more products to my catalog!

Bitch T-Shirts™
United States
1 day using the app
July 13, 2022

I was having some problem with setting the app up on my Site. I contacted them and they were back with me in just a few minutes. They set everything up for me. The service was outstanding

Gift Basket Village
United States
1 day using the app
Product Customizer replied July 14, 2022

Hello to our friends at Gift Basket Village

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Cheers,
Pushpesh & the Product Customizer Support Team

November 29, 2021

This app did exactly what I did it to. Had a small issue with install but customer service was quick and fixed my issue! Would Recommended.

Preuss Pets
United States
About 24 hours using the app
Product Customizer replied November 30, 2021

Hi Preuss Pets,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

`Harish - Customer Success Team! :D Cheers!

March 3, 2019

It's awesome! I really like it! I used it for my shop with cases/t-shirts/mugs it works with everything!

Printery
Romania
About 23 hours using the app