Reviews (1,757)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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Informative and prompt.
Hi Volksfeesten Moorsel,
Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us.
Thanks for being a valued user!
i had some troubles installing the app. but the costumer service was great and fast to solve my problems.
Hi there vyncel,
We appreciate you leaving us this 5-star review and we are glad that you reached out for assistance when you encountered some problems. That is what we are here for and we want to quickly take care of what you need to get your store running the way you want it.
The Support Team
10/10 customer service. Shevaughn was a huge help & very knowledgeable. The app does exactly what i was looking for. Would recommend
Hi there Bijoux D'Amour,
We are happy to receive this outstanding review of the app and our team member, Shevaughn. Thank you for acknowledging his assistance that he provided! We are here to help anytime you need us.
The Support Team
Really helpful customer service when I had a problem.
Hi Pawtrait Clothing,
Thanks for the positive feedback about our customer service. Please do not hesitate to reach out for any future assistance!
Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!
Hello Bambi Bags,
We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us!
The Support Team
customer service was amazing!!
Hi Be advised leather, LLC,
Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!
Great customer service
Hi BigLeagueLocker,
Thank you for your review! We're pleased to hear that you're happy with our customer service. Your satisfaction is our top priority.
Always very helpful when I have questions!! Wonderful support team!
Hi Caring Comforts Co,
Thanks for taking the time to leave us this review and for recognizing Shevaughn's efforts. He is an outstanding team member and we're thrilled that you had such a great experience with our team and app. Cheers!
Thank you for your quick response and help i appreciate very very much
Greetings Ravadino - Gifts For Your Loved Ones,
Thank you for acknowledging our support services. We are glad we could help you!
The Support Team
Fixed my issue right away fantastic customer service.
Hi there Jenson Designs,
We are super happy that you were able to get the results you wanted by reaching out to our support team! Thank you for acknowledging our support with this review.
The Support Team