Reviews (1,757)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.

April 3, 2024

Great help and support!

Dogzoo
Netherlands
2 days using the app
Product Customizer replied April 4, 2024

Hi Dogzoo,

Thanks for the kind words! Cheers and happy selling!

December 8, 2023

This app is amazing and the customer service is OUTSTANDING. Highly recommend!

Kate's
United States
11 days using the app
Product Customizer replied December 11, 2023

Greetings Kate's,

It is great to hear that you had outstanding support services from our team in setting up your app. Thank you for acknowledging this and do not hesitate to reach out again if you need it!

The Support Team

January 26, 2024

Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !

PersonalGlasses
Netherlands
About 9 hours using the app
Product Customizer replied January 30, 2024

Hi there PersonalGlasses,

Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything!

The Support Team

January 21, 2024

Great Customer Service!

Rock Island Signs
United States
3 months using the app
Product Customizer replied January 23, 2024

Greetings Rock Island Signs,

Thank you for reviewing our support services. Let us know if you need anything.

The Support Team

January 22, 2024

Very good tech support. Recommend

agamat
Norway
28 days using the app
Product Customizer replied January 23, 2024

Greetings agamat,

Thank you for recognizing and recommending our support services. We appreciate your business.

The Support Team

March 10, 2024

Very kind support, very helpful!

XXOO PETS FAMILY
Austria
About 20 hours using the app
Product Customizer replied March 14, 2024

Hi XXOO Pets Family,

Thanks for the nice review! We're super happy that you received such great support from our team. We're always here to assist!

March 11, 2024

Live chat tech support is incredible. Highly recommend this app!

Kings Creations LLC
United States
2 days using the app
Product Customizer replied March 14, 2024

Hi Kings Creations LLC,

Thanks for the kind words! We take enormous pride in offering the best customer experience possible and are always thrilled to receive feedback that we've hit the mark. Thanks again!

April 3, 2024

Very good app and very good support i really recommend it

Arena Cases
United States
About 1 hour using the app
Product Customizer replied April 4, 2024

Hi Arena Cases,

Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!

January 26, 2024

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Surefoot
United States
About 3 hours using the app
Product Customizer replied January 30, 2024

Greetings Surefoot,

It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review!

The Support Team

November 9, 2023

Although the app unfortunately did not work for my store as it doesn't allow dynamic pricing, the customer service, and Aman particularly, was incredible. So extremely happy to help and always there to reply to questions. That in itself makes the experience so much better.

Meraki Scrubs
South Africa
1 day using the app
Product Customizer replied November 10, 2023

Hi Meraki Scrubs,

It is great that you were able to leave this review even though our features were not what you were looking for! We know that Aman is an amazing representative, and we are happy that he could guide you through the process.

The Support Team