Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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lovely customer service by deepanjoy helped me with everything i needed
Hi Auroratots,
We are thrilled to read such positive feedback about our team. We take great pride in providing the best customer support possible, and Deepanjoy always lives up to our high standards. Thanks again, and please always feel free to reach out to us!
great service
Hi Helozen,
Thank you for your feedback! We're glad to hear that you received great service. Your satisfaction is very important to us. Thanks for sharing!
Great service as always. Thanks for installing and resettign the software back on my website. Love this app
Hi Print 2 Stitch,
Thanks for the nice review! We take great pride in providing the best customer experience possible and are glad to hear that we've hit the mark. Please always feel free to reach out to us for any needs!
Bonne app mais support qu'en anglais...
Réagis plutôt rapidement aux problèmes
Je recommande malgré tout car c'est très intuitif et cela fonctionne bien
Bonjour Billots Chabret,
Merci de partager votre expérience! Nous sommes heureux que notre application soit facile à utiliser et nous sommes également ravis de voir que vous êtes satisfait du temps de réponse de notre service client. Malheureusement, nous n'avons actuellement aucun francophone dans notre équipe de service client, mais nous sommes heureux que vos besoins soient jusqu'à présent satisfaits. Merci encore!
The customer service is very good
Hi Veltrah,
Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!
Really helpful;
Greetings Blazin Butterflies,
Thanks for leaving us this review! We are happy that we could help you.
The Support Team
awesome support
Hello Joozoori,
Thanks for the 5-star review! We appreciate your business!
The Support Team
Really helpful when i reached out and solved the issue in no time.
Hi there Dunk Cookies,
Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for.
The Support Team
Very kind support, very helpful!
Hi XXOO Pets Family,
Thanks for the nice review! We're super happy that you received such great support from our team. We're always here to assist!
Your app is not working, The install page doesn't load.
Hi Virya Retails,
I'm sorry that you experienced this issue with our install page. Our app experienced a temporary outage due to a database migration that only lasted about an hour. Still, we apologize for the inconvenience it caused for you. We noticed you had not contacted our support team before leaving this review - a member of our team has sent you an email addressing your concerns and offering assistance with setting up the application. I will also reach out to you personally.