Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Super fast help! I was having a tiny issue and within minutes Deep solved it. Thank you so much!
Hi A Second Time,
Thanks for taking the time to leave us this nice review! We take great pride in the quality of our customer support team and Deep is an excellent contributor. We're always here if you need us!
Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !
Hi there PersonalGlasses,
Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything!
The Support Team
Great Customer Service!
Greetings Rock Island Signs,
Thank you for reviewing our support services. Let us know if you need anything.
The Support Team
Nice customer services
The cs Shevaughn helped us a lot
Hi there CityRocker Ltd,
We appreciate your 5-star review! It is great that Shevaughn was able to help you get set up. We are here to help anytime you need us.
The Support Team
Very good tech support. Recommend
Greetings agamat,
Thank you for recognizing and recommending our support services. We appreciate your business.
The Support Team
Great app for my needs. Needed a simple solution for product personalisation. Great and responsive customer service. Shevaughn helped me with my issue in a timely manner. Thank you!
Hi P'tit Arc-en-ciel,
Thank you for the nice review! We're so happy that Product Customizer is working so well for you. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding member of our support team. As always, we're here to help!
Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.
Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!
Hi Ellie & Co,
Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!
Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.
Greetings Surefoot,
It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review!
The Support Team
Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..
Hi Ohio Hat Company,
We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything!
The Support Team