Reviews (1,757)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.

March 11, 2024

great

Dirty Girlie
United States
1 day using the app
Product Customizer replied March 14, 2024

Hi Dirty Girlie,

Thank you for the nice review, we are always here to help you!

March 26, 2024

Aman is great!

Classickit
Norway
About 5 hours using the app
Product Customizer replied March 28, 2024

Hi Classickit,

Thanks for recognizing Aman! He is a rockstar on our team and will be thrilled to read this review. We're always here to assist!

February 12, 2024

El servicio de soporte al cliente es extremadamente eficiente y veloz, resolvieron mis inconvenientes en cuestión de minutos. Luego de hablarles, un ejecutivo respondió mi mensaje menos de 2 minutos después y en menos de 10 minutos mi problema estaba solucionado. Además, es una aplicación exlente! Gracias!

Strong
Chile
3 months using the app
Product Customizer replied February 14, 2024

Hola Strong,

Te recomendamos que te tomes el tiempo de dejar esta fantástica reseña de nuestro equipo de soporte y también de nuestra aplicación. Es genial saber que tuviste una resolución rápida de lo que necesitabas. Nos esforzamos por hacer que su experiencia sea lo más fácil posible. ¡Estamos aquí para ayudarte en cualquier momento que lo necesites!

El equipo de soporte

October 1, 2013

LOVE this App and absolutely love the support staff. Quick and efficient, just the way you need it to be in business.
Thank you very much for not only a great App but for taking care of me.
I'm no pro by any means and these guys made it easy. I highly recommend them.

Monster Muffin
Canada
About 11 years using the app
Edited May 7, 2024

Very useful app, we have sold several products using the custom text input feature. Thanks from the Safety-label team. Thankyou AMAN

Www Safety Label Co Uk
United Kingdom
Almost 11 years using the app
October 18, 2013

This app was a huge help to my business. I make custom dog coats with many options. The combinations I am able to offer my customers with this app are just about endless. Thanks!

Schnoodleware Dog Toys
United States
Over 10 years using the app
Edited April 15, 2024

They are always so helpful if I need help with the app! This is a great app for adding custom products to your website. You can create custom forms for each individual product. I really love it and the forms look very professional on our products. Thank you!

Maven Metals
United States
Over 10 years using the app
Product Customizer replied August 2, 2021

Hello to our friends from Maven Metals

Julie, We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.

Cheers,
-Pushpesh & the Product Customizer Support Team

Edited May 6, 2024

Always willing to help. Super responsive team. Have been using the app for many years now. Had an issue which was resolved in less than 24 hours. Go for it!

The Postbox
India
Almost 10 years using the app
Product Customizer replied December 9, 2022

Hello to our friends at The Postbox

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 23, 2021

I use this app so my clients can add some customization features to the products we sell. Recently had a product page formatting issue and asked a questions on how to fix. Instead of getting a bunch of liquid code, etc... the developer just fixed the issue. That rocks!!!! Great customer service!

OUTFITCASEIH
United States
Over 9 years using the app
Product Customizer replied July 23, 2021

Hello to our friends from OUTFITCASEIH

We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!

Cheers,
-Pushpesh & the Product Customizer Support Team

August 12, 2020

Lots of options, works well, great support. I needed a some help adding it to my theme and got it done fast.

Sziro Jewelry
United States
Over 9 years using the app
Product Customizer replied August 12, 2020

Hello friends from Sziro Jewelry!

We appreciate you taking the time out to leave us this awesome review! Many thanks as well for the kudos on our customer service! :-) We wish Sziro Jewelry much success online!

- Melissa & The Product Options and Customizer Support Team