Reviews (1,757)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
Refine
-
By rating
This customizer has done exactly what we hoped it would. From the ordering process to order acknowledgment, this is spot on. Very easy to customize and the customer service is amazing.
Highly recommended.
Update: I needed help as the synchronization was off when creating new products in Shopify. On Sunday Aman wrote to ask if we could do a screen share this morning? He called and in 5 minutes everything was fixed. It needed a new sync and all is well. I really like this app and its people. They work hard and the app saves me hours. I have been using this app on both of my Shopify stores for 8 years. Recently, I had a new theme installed and this app would not re-install. When I contacted customer support, Sheniel worked on it immediately and found that a file was blocking images and apps. It turns out the Shopify expert installed an optimization snippet file that did the blocking. An optimization file that slowed down the website. Without Sheniel’s help we would still be looking for the answer. And, yes this app allows you more bariants than the Shopify limit of 3.....great app, great people.
Hello to our friends from TC Straps
Thank you for leaving us this awesome review! :-) We will let Sheniel know that her assistance was greatly appreciated! We wish you all the best on your e-commerce journey :-)
-Melissa & The Product Options & Customizer Team
After all most a month of trying to fix an overlap issue. Kevon Evans helped me what 4 other people could not do, he was a major help!!!
Hi Wiregrass Designs,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!
-Tanu and The Product Customizer Support Team
The customer service is really good! As soon as there is an issue then they get on the case immediately - really helpful
Hello friends from BeGolden!
Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you like our app and feel it works brilliantly! We appreciate your business and hope your store sells millions! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I wouldn't be without this app as it is great for offering the options I require to my customers.
I have contacted support a few times and their service has always been very quick, efficient and friendly - a big plus point for continuing with my loyalty to this particular app.
Hello to our friends from Freckles Designs
We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review.
Cheers,
Pushpesh & the Product Customizer Support Team
I've been using this app for several years now. Always works perfectly. And any time I have a question customer support is easily accessible and always answers my questions.
Hi there pixelimpress,
We appreciate you leaving us this great 5-tar review. We are very happy that you reached out for our support and received what you were looking for. It is great that you are able to get the features you are looking for using Product Options & Customizer.
The Product Options & Customizer Support Team
They are always super fast in responding to inquires and are very pleasant to deal with. I highly recommend this app.
Hello to our friends at Words with Boards, LLC
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
We've been using this app for a few months now and it's extremely useful and easy to use, if there's any issues or questions just email their support and they'll do everything they can to help, personally have had nothing but praise in dealing with the app and their customer service team. Well worth the subscription. Thanks Guys! Very Helpful all around Five Stars.
Nice app and great customer service after the fact.
This app is super user friendly and easy to understand. Does just what I need it to do and allows customers to pick options. Their customer service is top notch & super speedy!
Hello to our friends at Riley Reigh / Mod Market
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team