Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

October 24, 2019

Such a useful app and really great service from support - especially Takeen. Thank you very much for all your help!

Bookishly
United Kingdom
About 5 years using the app
Product Customizer replied October 24, 2019

Hello friends from Bookishly!

So glad Takeen did a great job for you! We take pride in helping everyone we can, even if the app doesn't end up being the exact solution they needed and they need to look elsewhere. Thanks for your time and the kudos! Hope Bookishly is wildly successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 18, 2022

Shevaughn was very nice to communicate with, he understood my issue and did fix it immediately. Thank you!

Paw Tags
Estonia
About 2 months using the app
Product Customizer replied November 20, 2022

Hello to our friends at Paw Tags

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 6, 2018

These guys are amazing!!! Awesome plugin!! You cant go wrong and there support is top notch!!! I would highly recommend them.

HMC BILLET
United States
Almost 5 years using the app
August 25, 2022

Great support...had a little issue but it was simple and fast to get it fixed. Ultimately not what I was looking for but very good

The Mirror Library
United States
About 2 months using the app
Product Customizer replied August 25, 2022

Hello to our friends at The Mirror Library

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

Edited March 4, 2019

We've been using Product Customizer for many years now. Many of our products have unique variables that people have to choose from and this is the perfect app to handle that. Additionally, the support has always been super quick and helpful. Its a no nonsense app that does exactly what it says it does.

Anvil Customs
United States
Almost 5 years using the app
Product Customizer replied March 4, 2019

Thanks so much for the awesome review! We super appreciate you taking the time ;) I like the no-nonsense comment, we take pride in that. Happy selling to AVIL CUSTOMS!!

Edited September 21, 2022

Shevaughn was super helpful with updating an issue which occurred when I updated my new theme. I have been using this ap for years and it has been perfect for my online store. I sell customised phone cases, it allows customers to input their personal name/initials or upload a photo, rather then leaving those details in the 'Notes' section of the cart, like they were doing previously. Thanks Sam - Minca Cases (www.mincacases.com)

Minca Cases
Australia
Almost 5 years using the app
October 9, 2017

Shop Storm has been a dream to work with! They've really gone above and beyond ensuring that we were set up properly with their app. It works really well for us, is easy to use, and if we do have any questions Shop Storm is there to help with quick and friendly service.

Zenned Out
United States
Almost 5 years using the app
October 21, 2018

The app has allowed me to create personal filters and product customisation, making our website very convenient for both our customers and for us. Jim has assisted us well in setting up the app and answered all my questions in an efficient and polite way. Highly recommend!

Noah Garden Centre
Singapore
Almost 5 years using the app
October 18, 2019

We are very happy with this application because it helps us to customise selling options easily and fast!!
We really recommend its use for webs which need options customisation
Juan Segurola
Owner of 3Dresyns

3Dresyns
Spain
Almost 5 years using the app
Product Customizer replied October 21, 2019

Hello friends from 3Dresyns!

Your store is awesome! Glad the app was fast and easy for you, we like that it is also! Appreciate the top notch review... Hope your 3D products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 14, 2013

LOVE this app! So easy to use and works great! Customer service is prompt and friendly! Highly recommended!

Nursery Art, Childrens Art | Alley Kids
United States
Almost 5 years using the app