Product Options & Customizer , 1,264 reviews

Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 13, 2015

Ok here goes! I'm brutally honest when it comes to reviews and I'm well known in the Shopify community for giving it to you straight. So believe me when I tell you this app is absolutely worth every penny. However, there aren't enough stars in the universe that rank how great the support is. The support at Shopstorm is better than ANY other support on Shopify and I challenge anybody to prove me wrong. Anyway that's my story and I'm sticking to it!

The Apparel Plaza
United States
Time spent using app: 3 months
December 7, 2015

Very easy to use. Customer service is great and always willing to help!

Bumble Bee Britches
United States
Time spent using app: About 2 years
December 6, 2015

Love the ap! Support was AWESOME and responded quickly!

Rio De Janeiros Rainbows
United States
Time spent using app: About 1 year
December 4, 2015

Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.

United States
Time spent using app: 4 months
December 3, 2015

My experience with this app has been great from installing it onto our shopify theme to quick responses from support - amazing!

Time spent using app: About 5 years
Edited January 11, 2023

The app is great and the support team is even better! Highly recommended !

And seven years after I feel that the app still great and the support team 5 out of 5. They take the time to understand your needs or issues and spend lots of time finding the right solution. Well done guys!

Arch 5 Design
United Kingdom
Time spent using app: About 7 years
November 28, 2015

Perfect!! No glitches, no problems! Not to mention that the support team is wonderful! They will go out of their way to support you, even if it's regarding another app! Use this app, you'll be glad you did.

West Coast Case
United States
Time spent using app: Over 1 year
November 23, 2015

It's a big endoresment for an app if I am willing to pay for it, but this app has done a lot for my sales. Being able to add a text box to my listings so that customers can add a personal message had been a big plus for my customers, and my conversion rates!

United States
Time spent using app: About 1 year
November 20, 2015

Very impressed with the customer service. They always respond quickly and are willing to help however they can. When I had a theme update all my custom settings for each product disappeared. When I asked for help the company that built the theme told me I would have to manually re-enter everything which would have been many hours of work. I'm so glad I asked Product Customizer team to help- they just reinstalled all my "snippets" into the new theme. I have no idea what this means but they fixed the problem in a fraction of the time it would have taken me. Great app- let's me customize my personalized products easily- does everything I need it to do.

Picture It Personal
United States
Time spent using app: 5 months
Edited November 19, 2015

Nice app and one we've used for quite a while now, very annoying though if you have thousands of products and you decide you need to alter or fine tune the variants, instead of simply changing group set you have to do it one by one taking days.

Also, by now for an app of this age, we would had expected conditional logic to had been developed and optional pricing for variants.

Whtshirtmakers Com
United Kingdom
Time spent using app: Almost 2 years
Product Customizer replied March 19, 2020

This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)

You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & the Product Customizer Team