Reviews (1,928)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing store navigation and product discovery, leading to improved customer experiences and increased sales. They value its AI-driven search capabilities and customizable filters, noting its flexibility and reliable performance. Integration into existing systems is smooth, and the support team is commended for their quick, professional, and effective assistance.

November 14, 2025

We have been using this app for a while and appreciate the additional features it offers our customers. There was some issues with the app but Helen & Clara helped us fix it! They were both very nice and professional. I appreciate their help. Luckily, this all happened late for our customers, and they were online to help via Chat.

Birkenstock Midtown
United States
Over 5 years using the app
October 17, 2025

We've happily used the app for a few years now and always been grateful for speedy and comprehensive support from Helen, as we adjust things to fit our site's developing needs.

ATHEIST shoes
United Kingdom
About 6 years using the app
October 6, 2025

The filter works really well for my purposes. Customers can use it to find exactly what they need. It sets my site apart from all my competitors. Support is good and it is easy to set up and use.

Sailbrite Midwest
United States
Almost 4 years using the app
October 7, 2025

I've been using this app for a few years and only today ran into my first problem. I used the live chat feature and Helen helped me near instantly and it was all sorted within 10 minutes!

VotixEDC
Australia
Over 3 years using the app
October 9, 2025

The app itself is perfect for my store. It provides a much better user experience on our site and the customer support has been outstanding. Working with Helen has been a joy, she is kind and supportive to assist me with a recent issue on my store. Thank you!

HasNoBounds
Hong Kong SAR
Over 3 years using the app
November 3, 2025

Thoroughly impressed by the quick turn around that Helen provided in trouble shooting and solving my website issue. In a matter of minutes she fixed the issue that i was trying to fix for days!! Thanks so much Helen

Coastal Collection Co.
Australia
Over 1 year using the app
October 20, 2025

This app is easy to use and works really well for customising collection pages. The filtering and design options make it much easier to improve product sorting and page layouts. Whenever I’ve had a question, the support team has been quick, clear, and very helpful — special thanks to Helen for her great assistance. Overall, it’s a great app with excellent features and outstanding customer support!

Crosshatch
United Kingdom
Almost 2 years using the app
October 17, 2025

Excellent app with outstanding support! The Smart Product Filter & Search app works flawlessly, especially when handling complex metafield data. The support team was quick to resolve any issues and answered all of my questions about functionality.

HEERA DIAMONDS
United Kingdom
Almost 2 years using the app
September 25, 2025

There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer or a dev using the app, you will need to work with their support team. The upside is, their support team is great.

The filters work great, are easy to setup, and their team is always quick to respond and help with any issues in our configuration, implementation, and guidance on customization or any other particular questions.

The app does get extremely expensive depending on your catalog size, but our site could not work without it, and the competitors do not offer a comparable experience.

EPM Performance
United States
Over 2 years using the app
October 1, 2025

The app really impressed me in a positive way – it runs smoothly and offers great functionality. Of course, sometimes I get stuck or don’t know how to set something up, but that’s never a problem. All it takes is reaching out to support, and the reply comes faster than I’d expect. What’s more, the response is not only clear but also very helpful. I’d especially like to thank Helen, who recently got me out of a tricky situation!

Planeta Prezent
Poland
About 2 years using the app