Reviews (1,859)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience on Shopify stores by improving product discoverability, which can boost sales. It offers customizable search and filter options that support large product databases and handle variants effectively. The user-friendly interface integrates seamlessly with Shopify themes, and detailed analytics help merchants track customer search behavior. Exceptional customer support, particularly from team member Helen, is frequently praised for responsiveness and effective problem-solving.

October 22, 2024

Such a great app. Very versatile and robust collection page filter section which is really hard to come by with other apps. Not only is the app nice and slick and would fully recommend on this alone, but the customer support takes these guys head and shoulders above the competition.

If you are wondering which app to try if you have a selection - go for this one as you will receive very fast support if you come across any technical issues.

LEDSpace
United Kingdom
Almost 2 years using the app
October 22, 2024

We had an issue with integrating another app so we decided to contact customer support. I honestly didn't expect much but I was blown away by their customer service, special shoutout to Helen who was just a rockstar.

I whole heartedly recommend this product, excellent features and the best customer service around.

Starbond
United States
Almost 4 years using the app
November 8, 2024

Helen is amazing!! I had a fixed required to make the search function work on our theme. I preferred not to pay our third party developers to implement this so I asked Helen. She had it fixed within 24 hours and it was all included in our monthly fee. I cannot express how happy I am with the changes the team have made. Thanks a million!

Technically Stable
United Kingdom
8 months using the app
October 14, 2024

Outstanding App with Excellent Customer Support!

I've been using the Product Filter & Search app for a while now, and it has completely transformed the shopping experience on my store. The app is incredibly user-friendly, and the customization options allow me to tailor the search and filtering to match my brand's needs. It's perfect for improving navigation, making it so much easier for customers to find what they’re looking for.

What truly stands out is their customer support. Whenever I had questions or needed help with setup, their team was super responsive and always went above and beyond to assist. I highly recommend this app to anyone looking to enhance their store's search and filter functionality. Five stars!

Zubaz
United States
9 months using the app
September 26, 2024

I had an exceptional experience with customer service. I would especially like to highlight the excellent support I received from Helen, who resolved all my doubts super quickly and with great professionalism. It was a true pleasure to interact with someone so competent and helpful. I highly recommend this service to anyone in need of assistance!

Tingpaint
Italy
Over 3 years using the app
September 4, 2024

The support team did an amazing job in helping sort out a problem with my site. They were quick to act and were able to resolve the issue super quick. All is up and running well now. Thanks again and keep up the great work!!!

Enrica Lossi
United States
Over 4 years using the app
November 6, 2024

We've been using Globo Smart Filters for years now and we can genuinely say the app does a great job and support is like no other, we're very happy with the service. Thank you!

PHS Courses
Canada
Over 4 years using the app
October 23, 2024

One of the best customer services I have ever had provided for an online application. It's fast, efficient, friendly, patient, and responsive to all requests. Special thank you to Helen for assisting me with the numerous adjustments I requested in order to get the design just right! / Jenni

Abstract Survival
Finland
Over 1 year using the app
September 25, 2024

Amazing customer service from Helen, figuring out an issue in our code that was impacting our product grid. All resolved and lot's more happy customers shopping on our site.

Opulize
United Kingdom
Over 3 years using the app
September 12, 2024

It provides a better user experience.
At first the app wasn't being displayed for some reason and Helen from the support team immediately fixed that for us. Then we realised there was another issue that would not work properly with our theme and she also resolved that in a matter of minutes.

Thank you.

Bijoux Indiscrets
Spain
Over 2 years using the app