Reviews (1,922)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving the shopping experience by making it easier for customers to find products, enhancing store navigation, and increasing sales. It offers extensive customization options, a user-friendly design, and powerful filtering suitable for large catalogs. Reviewers consistently praise its performance and customer support, noting quick resolutions and proactive custom adjustments for various themes.
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This app was working great until they decided to remove the smart filters without any notice! An email was sent yesterday (Sunday / non-working day), to upgrade the plan as we have apparently exceeded 100 products. Today, the plan was removed before we could even respond to their email. How insane. We are still paying for the plan, but no smart filter's are there?The removal of the smart filters has caused affected product views on our website. So disappointing!
Great support. Helen and her team at Globo are one of a kind, they make changes within minutes of you requesting them and the app itself is amazing!!
Great customer service! Highly recommend this app
It is a very useful plug-in. It is easy to operate, but the functions are displayed very well. In addition, what I like very much is that when I have difficulties and need help, they always help me quickly, even in the form of emails , I hope there will be online customer service support in the future
Excellent support provided if ever any issues- quick communication and response…thanks
Excellent filtering capabilities and couldn't be happier with the support. Quick to respond and fix issues of theme compatibility quickly to ensure a great experience for my customers.
I had an outstanding experience with this app, and I attribute much of it to Helen's exceptional support. Her prompt and knowledgeable assistance truly set this app apart. Highly recommend for both the app's functionality and outstanding customer service. A+!
This app has helped solve a number of issues we had on our Shopify store. We are able to have a customisable filter tree, hide out of stock products, as well as group colour swatches for better user experience and much more. When I encountered a small error/glitch within the app I contacted support where Helen promptly responded within the day and resolved my issue immediately. So far very impressed by this app and their customer service offering.
the app is so nice and I installed the app for all my websites. Tried many apps and still think this is the best. And the cs is very helpful and very quick response, try it and you will love it. ps. I love Helen!!! :)
The support team was extremely helpful and prompt in their response. They are receptive to custom requests and even went the extra mile by helping me fix the site's alignment (which was not the filter's issue at all)! The app is easy to use, looks great, and A++ for their support team!