Reviews (1,631)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable filters, seamless integration, and detailed customer search analytics. Many praise the support team for their quick responses and custom coding solutions. However, some suggest more flexible pricing for multi-store owners and a few have reported occasional disruptions to their store's layout.

March 4, 2023

Great app with a lot of functionality. Customer service is fantastic. Needed a few tweaks to get it working with our theme but the Globo team took care of it in a matter of hours. Highly recommend!

Olithica
United States
9 days using the app
June 27, 2020

Does what you think it does! And if it doesn't, the support is excellent! We had some small issues in the start, but were solved within 24 hours by Sarah of the support team!

Oeben's Mercantile
Netherlands
8 days using the app
February 9, 2022

Excellent app that works brilliantly out of the box. We required a few tweaks to be made and Helen and the team sorted these out very quickly and to a high standard. Excellent company to deal with. Thank you.

RILEY Boutique
United Kingdom
8 days using the app
Edited September 13, 2018

Had issues with breaking Filter and uninstalling but the App itself is perfect. Support helped me quickly to fix a couple of bugs regarding the app and now works perfectly. If you have issues don't hesitate to contact their support which works.

Weekendbee - sustainable marketplace and community for outdoor lovers
Finland
7 months using the app
February 2, 2023

We've been using this it for more than a year. The App is very powerful and the support is very fast and efficient. You always feel safe and enjoyable to work with Globo team. Highly recommended!

Brydealo
China
8 days using the app
February 11, 2022

The app does require some configuration, but overall love the app! The support team is also very helpful and responsive.

Tonya's Treasures Inc.
United States
7 months using the app
November 24, 2021

The application is as advertised which is what we are paying for. However, something that stands out is the excellent customer service and response time from the developers and staff at Globo. If I have a question, I will have a response within 24 hours. More importantly, I had some specific requests with the integration of the application to the theme that was being used on the store. The team of developers and staff went above and beyond to make these features possible. Communication and customer support are superb. Highly recommend Smart Product Filter & Search application.

GordonSinclair
United States
8 days using the app
March 2, 2021

The app support team was super helpful and responded to our questions and fixed our edits super quickly!

Sethi
United States
8 days using the app
June 2, 2023

Work perfectly fine and I am more than pleased with the fast and efficient customer service I experienced!

Jakob Trends
Canada
8 days using the app
May 5, 2022

The customer service is insanely out of this world. 5 stars is not enough for them. They deserve all the praise and accolades coming their way. By far the best and fastest customer support on shopify. All their apps are extremely intuitive as well. Works great for my site and will be using them for years to come. Thanks!

SlickMod
United States
8 days using the app