Smart Product Filter & Search , 1,067 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 22, 2019

The app functionally overall is pretty impressive. It not only offers you the filter functionality, which is necessary when you have over a certain amount of sku's on the website, but also it has many options to define how the collection page should look on different types of devices.
Support team was always helpful too on finding solutions to issues when installing the theme.
Important to pay some attention to forcing synchronization of the products on the app, as it seems sometimes it may take longer to do that if you do not force it (things like updating product order on a collection page).

SHOP-CLO.com | Shoes & Dogs
Brazil
Time spent using app: Almost 2 years
Globo replied March 22, 2019

Thank you so much for your honest review!!
You are total right about sync the products. It will take some seconds or minutes depending the number of your products. If you disable sort by "Best selling" it will sync much faster.

Thank you again!

March 17, 2019

Product catalog can't showing.
i was pay monthly for your apps.

Please fix it. where we must get a support. ? i was send email but still hasn't received a reply

PERSEBAYA STORE
Indonesia
Time spent using app: 4 months
Globo replied March 17, 2019

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

Edited March 25, 2019

***Updating m review to 5 stars. They did have a glitch couple weeks ago but I have to say , the update is so much better and I just had a small issue and it was resolved fast. Overall the app is truly wonderful when you have a large inventory. I have a second hand shop for kids online, so filtering is a MUST, this app truly supports the functionality of the store.

Treehouse Generation
Israel
Time spent using app: Almost 2 years
Globo replied March 17, 2019

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

March 16, 2019

Application has stopped working, no advice why, not able to get support. They do not offer 24/7..
Today is a disaster as none of my products are showing on my website, they have all gone. So many lost sales today and i cannot contact anyone

Collectible Madness
Australia
Time spent using app: Over 1 year
Globo replied March 17, 2019

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

March 16, 2019

L'APPLI NE FONCTIONNE PLUS DU TOUT PLUTÔT DÉÇU ..........................................................................

Pluschoque-le-soleil
France
Time spent using app: 29 days
Globo replied March 17, 2019

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

Edited March 17, 2019

This App works and suddenly it will be down and you will not see any filters. I am using this App from past 6 months and I have faced issue multiple times. Today the App is down and i am not able to see all the products in the website and it effected my sales. I am not sure if there is any maintenance activity or the developer doesn't care to inform about it. I request everyone to stay away from this app. Not worth having it. Make sure to select an App which has 24/7 support, a working phone number maybe and notify customers properly when App is going thru maintenance activities etc.

I am updating my review based on your reply here. If you have upgraded your App from Version 4 to 5, did you inform all your customers about the upgrade so the stores can check proactively to see if there are any issues and report them to you immediately. So you guys are upgrading an App and not testing if the App is backward compatible. Remember stores are paying for your App and this is not a free service.

NYDHI BADMINTON STORE
United States
Time spent using app: 9 months
Globo replied March 17, 2019

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

March 5, 2019

Awesome filter ! AWESOME Support Team. I tried several filter apps before I found this one which. The design is a total success. The support team is very helpful and reactive. They were kind enough to integrate my app reviews (which is not Product Reviews) to their filter. Really thanks for that and for all the customizations.

I can only rate 5 stars : good app and amazing Support Team !

KINGUELE.COM
Gabon
Time spent using app: 4 months
Globo replied March 5, 2019

You make my day LOL. Thank you so much for your review. Don't hesitate to contact us if you get any problem.

February 28, 2019

Unused this appnforna few months and had the following issues.

Still showed out if stock products despite me bringing this to the developers attention who said they where releasing a fix and never did.

I created a filter for a collection of men and women, both filters then only showed women's items

They broke my search page with Thier app then fixed it. I had to constantly check pages to make sure they hadn't broken anything.

Pagination was hidden and didn't work correctly.

Thier app was hiding my in stock quantity on collections pages and overwrote my styling on this page.

Again ignored my email relating to both collection filters only showing women's items. So I uninstalled it.

Lucky I can code because thier filter really messed with your code on your collection pages. So I had to fix my site after installing the app

discoverclothing.co.uk
United Kingdom
Time spent using app: 4 months
Globo replied March 4, 2019

Dear Customer,

I'm sorry for all of your problems. We have replied to you, but we didn't got your response. Could you please check on spam folder of your email?
I hope to solve all issues with your theme and your store.

I'm looking forward to your response.

February 19, 2019

Great support team. Helped to customise the app and helped me figure out how to use it properly. Definitely recommend

BABYGXRL
Ireland
Time spent using app: 6 months
February 18, 2019

Excellent app at a reasonable price. Needed something fixing and got great support (thanks Emma!) Recommended!

frenchrosé.co.nz
New Zealand
Time spent using app: About 3 years